NOTE: This article is customer specific.
CUSTOMER: Metro Supply Chain Group
Bellow are the instructions to void a shipment using Techship web portal
- Login to the portal
- Open the Batches page (menu: Orders \ Batches)
- Select the batch you would like to change
Tip: You can change the Status (drop-down) and/or use Batch # search (enter the carton id here) to find the batch in question.
- On the Batch (Shipment) page find the Void button at the bottom of the page - click on it.
- Now the order is void and you can make changes and reprocess it.