When processing UPS orders, you might come across the "Hard 120603 - Invalid Package Reference Value" error.
This error happens when the Customer Order # exceeds the length of 35 characters when using UPS Mail Innovations.
To solve this, you can either:
a) Use shorter Customer Order numbers
b) If that's not possible, remove or replace the reference as this article indicates: https://support.techdinamics.com/solution/articles/227983-adding-reference-numbers-on-labels-step-by-step-guide-
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article