How to perform a Sales Channel connection Health Check [Step-by-step guide]

Modified on Thu, 07 Apr 2022 at 05:00 PM

To make sure your connection to a Vendor's system is working properly, can perform a connection Health Check.


NOTE: Make sure that you are operating at the right Vendor/Warehouse beforehand.



To perform a connection Health Check, you will have to:


1. Click Channels under Sales Channels


2. Click Health Check for the Sales Channel you'd like to check




3. Wait until the process completes; if it completes successfully you will see a confirmation, if not, you will see an error message and should verify if the URL is still active or has permission issues 


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