Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

No rate returned for selected service: (...) orderedProductId - orderedProductId attribute value is not valid [Solution]
When processing orders, you might come across the "No rate returned for selected service: (...) orderedProductId - orderedProductId attribute value is ...
Mon, 12 Apr, 2021 at 12:29 PM
Hard 121285 - The postal code (...) is invalid for (...) []
When processing orders you might come across the "Hard 121285 - The postal code [Postal Code] is invalid for [Province]" error. This erro...
Tue, 20 Apr, 2021 at 10:02 AM
Value '(...)' is not facet-valid with respect to pattern '.{1,50}' for type '#AnonType__neighborhoodShipmentInformation'.] [Solution]
When processing an order, you might run into the "javax.xml.bind.MarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: ...
Thu, 6 May, 2021 at 3:27 PM
Value '' is not facet-valid with respect to pattern '.{1,25}' for type '#AnonType__additionalInformationWaybillInformation'.] [Solution]
When processing an order, you might run into the "javax.xml.bind.MarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: ...
Thu, 6 May, 2021 at 3:49 PM
2208 ERROR The FTR Exemption or AES Citation you provided is not valid for EEI [Solution]
When processing an order, you might run into the "2208 ERROR The FTR Exemption or AES Citation you provided is not valid for EEI" error.  Thi...
Thu, 6 May, 2021 at 4:28 PM