FedEx - Onboarding Requirements [Information]

Modified on Wed, 22 Apr 2020 at 02:34 PM

When oboarding/adding a new FedEx account the following information needs to be provided and verified:


- FedEx Username

- FedEx Password

- FedEx Account Number

- Induction Address

- Pickup Open/Close/Ready time (Preferrably)

- HUB ID (If they're going to use Smart Post Hub ID)


1) The Username and Password log in at:  

2) The account has been set under that FedEx User

*Other verifications are needed, but it's only possible once the Test/Production keys are requested. They are not verifiable as part of the onboarding process. Regardless of that, the items related to this note are:

- The billing address of the account provided matches FedEx's records

- The user has permissions to request the Test and Production keys

WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.

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