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Knowledge base
General
FAQ
3
Integrations Contact
Tickets Types and Priority Levels
Service Level Agreements
Getting Started
0
Integrations
FAQ
3
How do I know if my file sent my email was processed?
EDI Trading Partner Relationships
FAILURE: Pigeonship CA Xero
Integration Portal
2
How to upload SKUs for Cross-reference
Creating Wrike Requests (Integrations)
WMS: RF Pathways
1
RF Pathways Integration Overview
WMS: 3PL Central
3
3PL Central REST API Permissions
Standard REST Permissions Required
3PL Central Amazon ARN Load Number
Shopify Integration
1
Setup Shopify Integration
Simple Integration Requirements
1
Warehouse Order Document Format
WooCommerce
2
WooCommerce Integration - Tracking Numbers Plug-in
WooCommerce REST API Chart
BigCommerce
1
BigCommerce Obtaining OAuth Tokens
TradeGecko
1
TradeGecko Statuses
Amazon
0
API
1
Mapper API
SKU Mapping Documentations
4
Aryzta
Hershey's
Walmart CHUB
Monsanto - CRC
Automated Integrations
11
Amazon Direct Fulfillment Automated Integration
Amazon Seller Central Automated Integration
BigCommerce Automated Integration
BrightSites Automated Integration
CartRover Automated Integration
See all 11 articles
Techship
101 Techship - Your first steps in techSHIP
20
01 - Importing orders and processing them - [Step-by-step guide]
02 - How to manifest [Step-by-Step guide]
03 - How to download a Manifest - [Step-by-Step guide]
04 - Setting how tracking and freight information are sent to your WMS [Step-by-Step guide]
05 - How to edit an order’s information - [Step-by-Step guide]
See all 20 articles
201 Techship - Specific settings in techSHIP
26
How to use Signature Required options [Step-by-Step guide]
How to change the Address Validation detection level - [Step-by-Step guide]
How to use Routing Group to set up Retailers [Step-by-Step guide]
How to return packages with a different service code [Step-by-Step guide]
Import orders which don't have weight or dimensions in the WMS [Step-by-step guide]
See all 26 articles
techShip Plus - Specific settings for techSHIP Plus/Enterprise features
16
How to use advanced Service Codes Rate Shopping restrictions [Guide]
techShip LTL freight information and values [Information]
Advanced Restrictions: Geographical areas [Step-by-Step Guide]
Advanced Restrictions: SKUs [Step-by-Step Guide]
Advanced Restrictions: Order Information [Step-by-Step Guide]
See all 16 articles
Processing Error codes - Solution guides
247
Error: No Shipments to Close [Solution] [Internal]
Hard 120121 - The Shippers shipper number cannot be used for the shipment [Solution]
Hard 121210 - The selected service is not available from the origin to the destination [Solution]
Error: 2553 Paid by Customer is not a valid payer partner of the Mailed on Behalf of Customer [Solution]
6065 ERROR Commodities are required [Solution]
See all 247 articles
Billing Accounts (Carriers) - Guides and Solutions
28
Billing Account: Collect vs Third Party
How SCAC codes work and are to be set up [Guide]
How to add and set up a (v2) DHL Global Mail Billing Account [Step-by-Step guide]
How to add and set up a (v4) DHL Global Mail Billing Account [Step-by-Step guide]
How to add and set up a Billing Account (General) [Step-by-Step guide]
See all 28 articles
Setting up new Carrier accounts - Step by step guides
2
Registering Canada Post Account - [Step-by-step guide]
Adding UPS Shipper Account at UPS.com
Batches and Orders - Guides and Solutions
6
How to Specify Insured Value or apply Insurance [Step-by-Step guide]
How to use "Enable Order Level TPL Billing" [Step-by-Step guide]
Tracking Numbers Appear Cut Off - [Solution]
Change the Ship From address with "Override sender address" [Step-by-Step guide]
How to ship to APO, FPO or DPO orders [Solution]
See all 6 articles
Manifests and WMS Operations - Guides and Solutions
8
UPS Manifests: "Orders were finalized. No printable manifest can be provided by carrier. Manifests are not supported by UPS"
Retrieving Manifest After an Error in Processing
Voiding After Manifest Finalized
End of Day Manifest error : "there are no open batches"
Manifest - Group XXXX Shipment count X does not match count on Canada Post side Y [Solution]
See all 8 articles
Boxes and Packaging - Guides and Solutions
5
How to edit boxes' dimensions [Step-by-step guide]
Validate 3PL Packaging
Drop-down list "Dimensions Required"
How to add standard box types to a Client - [Step-by-step guide]
How to set and map Custom boxes (Package Type Mappings) [Step-by-Step guide]
Labels, Packing Slips and Invoices - Guides and Solutions
7
Packing slips: How to use and set them up [Step-by-step guide]
"Ship from" information is missing on the Packing slips [Solution]
Labels show duplicated data [Solution]
How to print multiple labels for order with multiple boxes - [Step-by-step guide]
DELETE
See all 7 articles
Printer Installation, Setup and Troubleshooting
11
How to add a new Techship Printer - [Step-by-step guide]
How to install the Techdinamics Print Client - [Step-by-step guide]
Printer prints duplicate labels [Solution]
Labels print on the wrong or different printer [Solution]
Labels printing blank fields through ZP450 [Solution]
See all 11 articles
Techship Desktop Client - Guides and help
12
How to install the TechShip Desktop Client - [Step-by-step guide]
Techship Desktop Shipping Page Overview
Techship Desktop Processing
How to use Rate Shopping in techSHIP Desktop Client - [Solution]
Techship Desktop Client supported scales [Information]
See all 12 articles
Reports - Guides
3
How to generate and read Shipment Detail reports [Step-by-Step guide]
How to generate and read Parcel Detail reports [Step-by-Step guide]
How to generate and read Tracking/CSV reports [Step-by-Step guide]
techShip + 3PL Central functionalities
6
Import orders getting the price from 3PLC fields [Step-by-Step Guide]
Validate and Repack 3PL invalid packaging feature [Step-by-Step guide]
How to show 3PLC Secondary Item Description [Step-by-Step guide]
How to automate 3PLC Retailers processing into techShip [Guide]
How to use the 3PL Central Bill To address upon import [Step-by-Step Guide]
See all 6 articles
References
2
Canada Post Barcode Value
techSHIP URL hacks
Canada Post
0
FedEx
9
How to use FedEx 3rd Party Billing - [Step-by-Step guide]
Registering an Account
Fedex SmartPost Hub ID codes [Information]
Setting up FedEx SmartPost [Step-By-Step guide]
FedEx Ground Pickup Manifest
See all 9 articles
UPS
8
UPS Technical Support
How to use UPS 3rd Party Billing - [Step-by-Step guide]
UPS United States vs Canada service level names [Information]
UPS field length limits [Information]
UPS address validation level options details [Information]
See all 8 articles
Purolator
2
Purolator Registration and Production Key obtention - [Step-by-Step guide]
How to set up Purolator for International shipping (Customs, Duties) [Step-by-Step guide]
CANPAR
0
USPS Stamps
1
Error "Insufficient Postage"
DHL
5
Label and Billing References mapping - DHL Global Mail [Information]
DHL - Validate Price feature (Rates return 0)[Information]
DHL - Default package description field [Information]
DHL V2 to DHL V4 account migration [Step-by-Step Guide]
How to set up DHL Express for International shipping (Customs, Duties) [Step-by-Step guide]
Integrations
2
Techship API Requirements
techSHIP External IPs
MH10 Labels
2
How to print Regular Labels and MH10 Labels at the same time [Step-by-Step guide]
MH10 Label production launch checklist [Information]
Stamps
2
Shipping to overseas US military bases (error: value of customs line item must be a positive numeric value..)
Stamps.com Address Validation Rules
Techship Black Box API
1
How to integrate with techSHIP - "Black Box" API
TechShip Setup - Carrier Onboarding
20
ATS - Onboarding Requirements [Information]
Canada Post - Onboarding Requirements [Information]
Canpar - Onboarding Requirements [Information]
DHL Express - Onboarding Requirements [Information]
DHL Global Mail (v2) - Onboarding Requirements [Information]
See all 20 articles
techTrack - Guides and Solutions
3
How to create a techTrack User - [Step-by-step guide]
techTrack Dates definitions (Performance view) [Information]
techTrack Shipping Trend graph [Information]
Crossdock Application
Cross-Dock capabilities
1
How to correct SCAC and resend the shipment confirmation
Infoborders
Trading Partner Community Management
8
Scenario Dynamic Expressions
Copying scenario
LinkedIn Integration
Custom Field Management - Configuration XML
Organization / Person Batch Update
See all 8 articles
Visibility
0
General
5
How to setup a portal?
Creating and Editing Reports
Portal Custom Configuration - main.ini
Configuration Migration
Subscribing to Notifications
Integration Services
Connectivity
1
Integration IP address - For whitelisting
Retailers
The Shopping Network
1
XML Acknowledgement Tracking
Techdinamics Customer Portal
SKU module
8
How to Login [Step-by-Step guide]
How to create a SKU manually [Step-by-Step guide]
How to Import SKUs via file [Step-by-Step guide]
How to export SKUs [Step-by-Step guide]
How to edit SKUs [Step-by-Step guide]
See all 8 articles
