FedEx - Onboarding Requirements (IPD) [Information]

Modified on Thu, 8 May at 1:19 PM

NOTE: This article specifically applies to the FedEx International DirectDistribution (IPD) connection, including International Priority DirectDistribution and International Ground Distribution services. For other FedEx integrations, refer to the corresponding entries in techSHIP supported Carriers - Master List [Guides List].

WARNING: FedEx IPD is a contractual service. Before proceeding with onboarding, you must have an active agreement with FedEx that enables this service for your account.

When onboarding (adding) a new FedEx IPD account, the following information must be provided and verified:

TO BE PROVIDED

1st Setup Stage (Test account and certification)

FedEx Test Account Number
FedEx Test Account Key
FedEx Test Account Password
Induction Address
Clearance Facility Location Test ID

2nd Setup Stage (Switch from Test to Production)

FedEx Production Account Number
FedEx Production Account Key
FedEx Production Account Password
Induction Address
Pickup Open/Close/Ready time (Preferably)
Clearance Facility Location Production ID

TO BE VERIFIED

1) The API keys and passwords have been obtained as described in the article linked below. If you do not yet have these values, follow the step-by-step instructions in that article to obtain them.

2) The billing address of the account matches FedEx's official records.

3) The FedEx developer website username has access to https://developer.fedex.com/api/en-us/catalog/ship/v1/docs.html#operation/CancelTag and is authorized to request both Test and Production keys.

4) The Clearance Facility Location ID has been provided by FedEx, which identifies the customs clearance facility where the international shipment will be processed.

WARNING: Any missing, incorrect, or non-validated information will delay the onboarding process. API credentials are sensitive and should be handled securely. Avoid sharing or exposing them.

Once the information above is verified, proceed to Phase 2: Setting up the Baseline Carrier Connection: How to set up a FedEx Baseline account (IPD) [Step-by-Step guide]