Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields
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This article is the central hub for adding DoorDash with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.

To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].

TABLE OF CONTENTS

• Onboarding Requirements
  • Information to be Provided
  • Settings to be Verified
• Setup Articles
• Carrier Specifications and Constraints
  • Labels
  • Operational Details
• Next Steps

Onboarding Requirements

Before configuring DoorDash in techSHIP, gather the required credentials and verify the required account settings. 

Information to be Provided

The following credentials and data points are mandatory to establish the connection. Ensure you have these items available before starting the setup:

Settings to be Verified

The following account configurations must be validated to prevent errors during the connection setup or the shipping process:

If custom external delivery IDs are used, configure only a DashLink-approved custom prefix and configure the Custom total length together with the prefix.

DoorDash serviceability is destination-dependent. Confirm the destination is within current DashLink coverage before processing shipments.

Setup Articles

Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:

COMPONENT	ONBOARDING REQUIREMENTS	BASELINE ACCOUNT	(BILLING) ACCOUNT	ORDER-LEVEL FIELDS
Mandatory
Scope	Requirements	Carrier	Client	Transaction
Description	Identifies the required onboarding information and organizes the related setup guides for this carrier.	Establishes the carrier connection. Must be created first.	Connects a specific client to the Baseline. At least one is required to ship.	Defines order-level fields and settings used when processing shipments for this carrier.

Carrier Specifications and Constraints

This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier. 

Labels

The following table summarizes confirmed document and label support:

The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:

For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].

Operational Details

This section lists confirmed operational rules and limitations for this carrier. Include only constraints that have been validated for this carrier:

• Serviceability: DoorDash supports domestic and regional U.S. DashLink Parcel shipments to serviceable destinations. Unserviceable destinations do not return a usable DoorDash rate or shipment.
• Package limits: Maximum package weight is 50 lb; each package dimension is limited to 36 in; maximum package volume is 6 cubic feet.
• Multi-package processing: Each package is processed as an independent DoorDash delivery and receives its own tracking number and label.
• Recipient phone: Common U.S. phone-number formats are normalized to E.164 before the request is sent to DoorDash.
• Void: Voiding a processed shipment cancels the corresponding DoorDash delivery and returns the order to a reusable state.

Next Steps

After reviewing the onboarding requirements, continue with the Reference Data: DoorDash Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.

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Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields