Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

Missing or invalid default region [Solution]
When processing an order you might come across the "Missing or invalid default region" error. This error happens when the ZIP code provide...
Tue, 23 Apr, 2019 at 11:58 AM
Hard 120301 – Missing or invalid ship from attention name [Solution]
When processing an order, you might run into the "Hard 120301 - Missing or invalid ship from attention name" error. This error relates to...
Tue, 11 Jun, 2019 at 4:33 PM
3052 Recipient Postal-State mismatch [Solution]
When processing orders you might come across the "3052 Recipient Postal-State mismatch" error.  This error relates to an invalid address on the o...
Fri, 12 Jul, 2019 at 3:39 PM
3425 International importer of record – Postal-State Mismatch [Solution]
When processing international orders you might come across the "3425 International importer of record – Postal-State Mismatch" error.  This error...
Thu, 6 Jun, 2019 at 10:21 AM
8336 Service is not allowed [Solution]
When processing orders, you might come across the "8336 Service is not allowed" error. This error is shown when the service you are using to proc...
Thu, 6 Jun, 2019 at 10:46 AM
2010 Destination country is not Thermal Air WayBill enabled [Solution]
When processing orders you might come across the "2010 Destination country is not Thermal Air WayBill enabled" error. This message is shown when ...
Tue, 11 Jun, 2019 at 4:33 PM
Server Rejected by SLM Monitor [Solution]
When processing orders you might come across the "Server Rejected by SLM Monitor" error. This issue is unrelated to techShip, it's s...
Tue, 11 Jun, 2019 at 4:36 PM
Hard 121500 - The selected service is not valid with the selected packaging [Solution]
When processing orders you might come across the "Hard 121500 - The selected service is not valid with the selected packaging" error. Thi...
Fri, 4 Oct, 2019 at 1:04 PM
7037 Harmonized code is missing or invalid... [Solution]
When processing orders you might come across the "7037 Harmonized code is missing or invalid for commodity #; estimated duties and taxes were not retur...
Wed, 12 Jun, 2019 at 4:09 PM
6003 The COMMERCIAL_INVOICE requires an electronic SIGNATURE [Solution]
When processing orders you might come across the "6003 The COMMERCIAL_INVOICE requires an electronic SIGNATURE" error.  This error is shown when ...
Wed, 12 Jun, 2019 at 4:09 PM