techSHIP Plus supports:
- Allow a techSHIP Administrator user to create regular users
- Assign specific permissions over available actions and modules
To create a user you will have to:
1. Open the Maintenance dropdown
2. Click Portal Users
3. Click Add new user
4. Define the fields and permissions
USER CREDENTIALS
- E-mail: E-mail which will be used to log into techSHIP
NOTE: The e-mail recipient will receive an automated message from Techdinamics to reset the password upon first access.MAINTENANCE
- Portal Administrator: Allows adding and managing portal users and their permissions
- Carrier Administrator: Allows visibility over the Accounts tab under Maintenance > Carriers to set up Carrier accounts from scratch
- Client Administrator: Allows visibility over the Clients module under Maintenance
ORDERS PROCESSING
- Allow Order Import: Allows importing orders into techSHIP
- Allow Manifest Access: Allows access to the Manifest options (Finalize Manifest, Manifest History)
REPORTS
- Allow reports access: Allows visibility and access to the Reports module
USER PERMISSIONS
- Allow Closed Import: Allows to Import orders which have already been closed* **
- Allow Duplicate Import: Allows to Import orders which have already been imported* **
- Allow Desktop Reprint: Allows to reprint an open order label through the Desktop Client when scanned***
- Allow Desktop Reprint Closed: Allows to reprint an closed order label through the Desktop Client when scanned***
- Allow Trace: Allows tracing for low level information visibility
- Copy Order: Enables the capability to clone orders in the Orders History view
- Create Return: Enables the capability to create a return label in the Orders History view
WARNINGS
* These options will allow to operate with closed or duplicate orders; note that you should cancel any duplicates directly with the Carriers if needed to avoid getting overcharged, and that some carriers will NOT refund you in specific cases
** Should be used with care since there could be risks of deleting or modifying manifested orders, or generating duplicate entries or records
*** Should be used with care since there could be risks and mistakes due to printing duplicate labels
5. Press Save to create the user
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