techSHIP Plus supports:

  • Allow a techSHIP Administrator user to create regular users
  • Assign specific permissions over available actions and modules


To create a user you will have to:


1. Open the Maintenance dropdown


2. Click Portal Users



3. Click Add new user


4. Define the fields and permissions




USER CREDENTIALS


  • E-mail: E-mail which will be used to log into techSHIP
  • Password/Confirm Password: Assigned password (we suggest using 16 characters, excluding ambiguous characters - you can use this tool to generate it)

USER PERMISSIONS


  • Can Reopen Batches: Allows to reopen closed/manifested batches*
  • Can Undelete Batches: Allows to restore deleted batches*
  • Can Unlock Batches: Allows to cancel order processing mid-process; could be required for stuck/looping orders if the Carrier's response glitches
  • Allow Closed Import: Allows to Import orders which have already been closed*
  • Allow Duplicate Import: Allows to Import orders which have already been imported*
  • Allow Desktop Reprint: Allows to reprint an open order label through the Desktop Client when scanned**
  • Allow Desktop Reprint Closed: Allows to reprint an closed order label through the Desktop Client when scanned** 
  • Allow Maintenance Access: Allows access to the Maintenance section (Carriers, Clients, Addresses)
  • Allow Manifest Access: Allows access to the Manifest options (Finalize Manifest, Manifest History)



WARNINGS 

* Should be used with care since there could be risks of deleting or modifying manifested orders, or generating duplicate entries or records 

** Should be used with care since there could be risks and mistakes due to printing duplicate labels  



5. Press Save to create the user