Pitney Bowes Onboarding Requirements and Configuration Guides [Information]

Modified on Wed, 17 Jun at 7:12 AM


Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields
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This article is the central hub for adding Pitney Bowes with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.

To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].

TABLE OF CONTENTS

Onboarding Requirements
- Information to be Provided
- Settings to be Verified
Setup Articles
Carrier Specifications and Constraints
- Labels
- Operational Details
Next Steps

Onboarding Requirements

Before configuring Pitney Bowes in techSHIP, gather the required credentials and verify the required account settings.

Information to be Provided

The following credentials and data points are mandatory to establish the connection. Ensure you have these items available before starting the setup:

DATA ELEMENT	SOURCE (HOW TO OBTAIN)
API key	Provided from the Pitney Bowes account used for the integration.
API secret	Provided from the Pitney Bowes account used for the integration.
Shipper ID	Provided by Pitney Bowes. Each merchant has a unique Shipper ID used when requesting transactions.

Settings to be Verified

The following account configurations must be validated to prevent errors during the connection setup or the shipping process:

FEATURE/SETTING	VALIDATION ACTION
Environment	Confirm whether the account will be used in Test or Production.
Label format	Confirm the label format required for the operation: ZPL, PDF, or PNG.

Missing or incorrect credentials may prevent the Baseline Account connection from being configured or used to process shipments.

Create one Baseline Account for each Pitney Bowes provider/code that must be used. There is no main Pitney Bowes plugin code that rates across all providers.

Setup Articles

Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:


COMPONENT	ONBOARDING REQUIREMENTS	BASELINE ACCOUNT	(BILLING) ACCOUNT	ORDER-LEVEL FIELDS
Mandatory
Scope	Requirements	Carrier	Client	Transaction
Description	Identifies the required onboarding information and organizes the related setup guides for this carrier.	Establishes the carrier connection. Must be created first.	Connects a specific client to the Baseline. At least one is required to ship.	Defines order-level fields and settings used when processing shipments for this carrier.

Carrier Specifications and Constraints

This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier.

Labels

The following table summarizes confirmed document and label support:

ITEM	SUPPORTED
Label	Supported
References	Supported with 4 label references
BOL	Validation required

The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:

CONSTRAINT TYPE	LIMIT/REQUIREMENT	NOTES
Label reference count	4 label references	Confirmed for Pitney Bowes.
Label reference limits	Standard label reference limitations apply	No custom carrier-specific limitation has been confirmed.
Additional carrier constraints	None confirmed	Validation required before documenting any additional Pitney Bowes label-reference restrictions.

For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].

Operational Details

This section lists confirmed operational details for this carrier. Include only details that have been validated for this carrier:

Test and Production environments are supported.
IP whitelisting is not required.

Next Steps

After reviewing the onboarding requirements, continue with the Reference Data: Pitney Bowes Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.

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Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields