Application cannot be started. Contact the application vendor. [Solution]

Modified on Thu, 31 Aug 2023 at 11:33 AM

When attempting to open the techSHIP Desktop Client or Techdinamics Print Client, and you come across the "Application cannot be started. Contact the application vendor" error, the applications are having connection issues.

This error is commonly caused by your firewall settings, which may be blocking the necessary connections for the applications to start properly.

The easiest solution is to uninstall and reinstall the application, so Firewall rules are automatically adjusted by the uninstall and reinstall process.

To do so:

1) Uninstall the application 

2) Follow the getting started guides depending on the product:

Give special attention to the fact of having the Firewall turned off at the time of installation.

After the installation is finished, attempt to open the reinstalled application again. The error should now be resolved, and it should start successfully.

If the issue persists, please contact the techSHIP Support Team for additional review and instructions.

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