How to send FedEx labels for WIS approval [Information]

WARNING: This process is not related to Techdinamics at any level. This is a fully external process to Techdinamics' products, and as such, it's subject to change on FedEx's end. Any discrepancies between the guide and the process described below should be dealt with your FedEx's POC. 

This step of the account approval consists in two main tasks: 

1. Scanning the printed labels

2. Sending the labels over e-mail with a case sheet to FedEx WIS team

Labels should be scanned in a minimum of 600dpi and not have any cut off parts outside the scan area. We strongly suggest you stick 3 labels per page, on an A4 or Letter sized paper.

Once you’ve got the scans you’ll have to send the labels to FedEx WIS team for approval, together with the complete WIS Label Cover Sheet document, as indicated in each field. 

This Cover Sheet document should have been sent by FedEx to the main contact when the keys were requested.

Compose an e-mail to the following address: [email protected] 

The mail should contain:

1. Body text requesting the certification

2. The subject that applies to the case

3. The labels attached (Ground and Express)

4. The WIS Cover Label Sheet

5. Request to activate Address Validation Services for FedEx Web Services

An example of it would be the following (missing point 5), where the blurred out element is your Company Name:

WARNING: If you do not request to enable Address Validation Services and you attempt to use it, you will see the Address Validation failed - 1000 ERROR Authentication Failed error message.
If you requested it and still get it, reach your FedEx representative to solve the issue.

The approval procedure usually takes between 1 and 3 business days, so be patient. Once the approval is received, you will receive two e-mails, one with the approval, and another one with details, continue to the last step.