How to Find Notification Logs [Step-by-Step guide]

The Notification Logs record the status of all sent webhooks. Use this section to find and examine a specific entry for troubleshooting, testing, and debug analysis.

This guide covers how to access and filter the Notification Logs in techTRACK .

Click Notification Logs from the left menu under the Logs section.

Filter the entries using the Search bar or click on the filter icon to open the Advanced Filter window.

Modify any of the Advanced Filter fields to narrow down your results:

• Account : Select an account from the drop-down to filter by the webhook's ownership.
• Notification Type : Select an option to filter by the specific webhook's type.
• Tracking Number : Enter a specific tracking identifier to locate related webhook events.
• Notification Status : Select a status from the drop-down to filter by the transmission result.
• Date From : Select the start date for your search range in UTC. This value is inclusive, meaning logs from this exact date are included in the results.
• Date To : Select the end date for your search range in UTC. This value is exclusive, meaning the results will only include logs up to, but not including, this date.
• Url : Enter the endpoint URL to filter logs directed to a specific destination.

Press Apply to review the filtered entries on the main grid.

Click on the Event Date (UTC) hyperlink for the desired entry to view its detailed Request and Response data.

You can now look for specific keywords or data points related to the case you are investigating within the JSON Response section.