How to Disable Accounts of an Organization [Step-by-step guide]

Modified on Tue, 4 Feb at 3:45 PM

You can disable an account within an organization to temporarily pause its operations (both, sales channels and fulfillment channels) within techOMS without losing its data.    


WARNING: Disabling an account will:
  • Revoke access for all account users.
  • Maintain read-only access for all organizational users.
  • Display a deactivation status banner.


This action requires account management permissions. Refer to techOMS User permissions structure [Information] to verify your permissions.


To disable an account:


1. Deselect any currently selected account.


2. Click Organizations from the left menu under the System Configuration section.


3. Press View for the desired organization.



4. Press Edit for the desired account.



5. Press Disable.



6. In the Effective Date field, select when you would like this account to be disabled:

  • Now: To disable it immediately.
  • Effective Date: If this option is selected, the Scheduled Deactivation field appears. Set there the date and time you would like the deactivation to take place. 


NOTE: If you enter a past date, the account will be immediately disabled. The considered timezone for the Scheduled Deactivation field is the same as the account.


WARNING: You cannot change a scheduled deactivation without re-enabling the account. Use this option with caution.


7. Press Disable to apply changes.



As a result, the account is disabled or scheduled for deactivation, depending on the option chosen in step 6.


All the remaining accounts within the organization will remain unaffected.


To re-enable an account, refer to How to Enable Accounts of an Organization [Step-by-step guide].



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