Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields
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This article is the central hub for adding Obibox with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.

To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].

TABLE OF CONTENTS

• Onboarding Requirements
  • Information to be Provided
  • Settings to be Verified
• Setup Articles
• Carrier Specifications and Constraints
  • Labels
  • Operational Details
• Next Steps

Onboarding Requirements

Before configuring Obibox in techSHIP, gather the required credentials and verify the required account settings. 

Information to be Provided

The following credentials and data points are mandatory to establish the connection. Ensure you have these items available before starting the setup:

Settings to be Verified

The following account configurations must be validated to prevent errors during the connection setup or the shipping process:

Obibox shipments are supported for Canada. Review the sender address and destination details before processing shipments.

Setup Articles

Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:

COMPONENT	ONBOARDING REQUIREMENTS	BASELINE ACCOUNT	(BILLING) ACCOUNT	ORDER-LEVEL FIELDS
Mandatory
Scope	Requirements	Carrier	Client	Transaction
Description	Identifies the required onboarding information and organizes the related setup guides for this carrier.	Establishes the carrier connection. Must be created first.	Connects a specific client to the Baseline. At least one is required to ship.	Defines order-level fields and settings used when processing shipments for this carrier.

Carrier Specifications and Constraints

This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier. 

Labels

The following table summarizes confirmed document and label support:

Operational Details

This section lists confirmed operational rules and limitations for this carrier. Include only constraints that have been validated for this carrier:

• Obibox supports domestic small parcel shipments.
• Test mode is supported when using test credentials.
• Rates and rate shopping are supported.
• Tracking history is supported.
• The confirmed shipment workflow uses rate retrieval, order creation, order retrieval, and label retrieval.
• Recipient phone values are normalized before they are sent to the carrier. Supported Canadian and US phone values are sent in +1 format.
• Recipient phone extensions are not sent to the carrier.
• Ship-to postal codes are trimmed before they are sent to the carrier.
• Package weight and dimension limits are enforced by the carrier.
• Quote expiry is enforced by the carrier.
• Void functionality is not available in techSHIP for Obibox. Cancellations must be handled from the Obibox portal.

Next Steps

After reviewing the onboarding requirements, continue with the Reference Data: Obibox Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.

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Onboarding and Configuration	Baseline Account	(Billing) Account	Order-Level Fields