Shiphero - Onboarding Requirements [Information]

Modified on Tue, 6 May at 12:51 PM

When onboarding/adding a new Shiphero portal the following information needs to be provided and verified:


WARNING: Shiphero's API does not have the capability to provide Package Weight or Dimensions. In order to use this system and have these requires either:
- Using Desktop (ideally) or Web Client to input weight and dimensions
- Using Cartonization for techSHIP to automatically select the most optimal packaging option based on the orders' SKU contents, having as cartonization pre-requisites 
          - Cartonization is enabled for the portal and set up for the Client
          - Every SKU details weight and dimensions and these are entered in the Clients' Items section
          - Cartons have been added and properly configured at the Client



TO BE PROVIDED


- Shiphero Refresh Token (key)

- Shiphero Service URL


EXCLUSIVE OPTIONS (REQUIRED - CAN ONLY SELECT ONE)

- Map Tote Warehouse to client: Uses the Tote Warehouse value as the techSHIP Client Code 

- Map Account ID to client: Uses the Account ID value as the techSHIP Client Code 


ADDITIONAL ELEMENTS (OPTIONAL) 


- Shiphero Warehouse ID

- Shiphero restricted order holds

- Shiphero restricted order statuses: Blocks orders in the detailed statuses, comma separated

- Update inventory: If checked, updates inventory information back to Shiphero for stock sync

- Skip allocations check: If checked, techSHIP doesn't verify allocated stock upon import


- Allow close on label generation: If checked, it closes the order when it's processed and labels are generated 

- Flex Field Mappings: Allows to bind custom fields additional to the standard plugin bindings 




WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.




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