How to Disable Accounts of an Organization [Step-by-step guide]

You can disable an account within an organization to temporarily pause its operations—both sales and fulfillment channels—without losing any data.

WARNING: Disabling an account will revoke access for all account and organizational users. Use this feature with caution.

This action requires account management permissions. Refer to techOMS User permissions structure [Information] to verify your permissions.

To disable an account:

1. Deselect any currently selected account.

2. Click Organizations from the left menu under the System Configuration section.

3. Press Edit for the desired organization.

4. Press Disable for the desired account.

5. In the Effective Date field, select when you would like this account to be disabled:

• Now: To disable it immediately.
  
  
  WARNING: This option instantly revokes access for all account and organizational users.
  
  
  
• Effective Date: If this option is selected, the Scheduled Deactivation field appears. Set there the date and time you would like the deactivation to take place.
  
  
  NOTE: If you enter a past date, the account will be disabled immediately. The Scheduled Deactivation time zone matches the account’s time zone.
  
  
  WARNING: Until the deactivation date is reached, the account will remain active. A status banner will indicate the scheduled deactivation. 
  
  

  
  Once scheduled, a deactivation cannot be modified unless the account is re-enabled first.

  
  

6. Press Disable to apply changes.

As a result, the account will be either disabled immediately or scheduled for deactivation, depending on the option selected in step 5. Its status updates to Disabled, and the scheduled deactivation date appears in the Disablement Effective Date column within the corresponding organization. 

All other accounts within the organization will remain unaffected.

To re-enable a disabled account, refer to How to Enable Accounts of an Organization [Step-by-step guide].