If you have got the error "Manifest not available" that means shipments do not have specialized service options cannot be included on the FedEx Ground Pickup Manifest

FedEx only allows certain types of packages and their tracking numbers to show up on the FedEx Ground Pickup Manifest.The following is FedEx's criteria: 

  • Collect on Delivery Amount (COD Amount)
  • Declared Value greater than 100 U.S. dollars
  • 84" Oversize
  • Additional Handling
  • Acknowledgment of Delivery (A.O.D)
  • Residential

Shipments that do not have one of these specialized service options cannot be included on the FedEx Ground Pickup Manifest, nor will they appear in any counts on the manifest.


Please note, if you do not close on the same day, it is not possible to recover paper manifest - this is Fedex limitation.

To get paper Fedex manifests, you should run finalize on SAME DAY when you printed labels (i.e. run end of day on same day)


Also, please see the following solution: https://support.techdinamics.com/support/solutions/articles/230129-fedex-ground-pickup-manifest