1100131 The Receiver Address is a mandatory field [Solution]

Modified on Mon, 14 Oct, 2019 at 4:03 PM

When processing orders you might come across the "1100131 The Receiver Address is a mandatory field" error.



This error is shown when the Address line (usually Address 1) used in the order does not have a correct format or is empty.


Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
 


To do so:


1. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case
 

2. Click the edit button of the order you wish to change


3. Change the Address lines accordingly


4. Press Save to apply the changes


If the rest of the information in the order is correct, you will be able to process it.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article