1100629 The Phone Country Code is a mandatory field. Shipping Error [Solution]

Modified on Thu, 31 Mar 2022 at 09:12 PM

When processing orders you might come across the "1100629 The Phone Country Code is a mandatory field. Shipping Error" error.



This error is shown when the Ship-to Phone used in an order is missing or does not have a correct format.


This article refers to the Ship-To Phone on the order level solution.

For the Ship-From phone solution, refer to: 1100210 Phone Number is invalid. Shipping Error [Solution]


Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
 


To do so:


1. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case
 

2. Click the edit button of the order you wish to change



3. Add or Change the Phone accordingly


4. Press Save to apply the changes


If the rest of the information in the order is correct, you will be able to process it.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us how can we improve this article!

Select atleast one of the reasons

Feedback sent

We apprciate your effort and will try to fix the article