Orders Flow


There is an option to specify Shipping and Delivery methods in Shopify Orders. You can use different shipping rates or real carrier accounts

Open "Settings" page in your Admin panel. Choose "Shipping and delivery".



On the "Shipping and delivery" you can manage your rates and carriers. Click on the "Manage rate" link.




1. Shipping rates 

Shipping rates are what you charge your customer in addition to the cost of the products that they order. The cost of any shipping rates are added to a customer's order at checkout.

You can choose a variety of shipping rates and methods to appear as options for your customers, or keep it simple and provide a single option.



When you create shipping rates, you can also specify any restrictions or rules around which shipping methods are available based on the contents of the customer's cart.



If you use Shipping Rates for Orders, your warehouse should know what exact carrier service should be used for each Shopify Shipping Rate. 

For example, 

  • if an order with "Standard" Shipping Rate, then the warehouse should ship it with Canada Post Standard carrier. 
  • if an order with "Express" Shipping Rate, then the warehouse should ship it with FedEx Express carrier.


The warehouse can use Rate shopping on their end - choose the cheapest carrier for each order. In this case the warehouse doesn't need to know exact carrier for each Shopify Shipping Rate.


How to fill in TD carrier list


Step 1. When we download orders from your Shopify, we receive Shopify Shipping Rate as your carrier codes. Therefore, you should specify your Shipping Rate names in the column A "Customer Carrier codes".



Step 2. We also should  know how to pass these Shipping Rates to your warehouse. Please contact your warehouse and fill in columns C and D with appropriate carrier codes from the warehouse system. If it is particular carrier, specify warehouse carrier code for it. If it is Rate Shopping, specify code for Rate Shopping.



2. Shopify carrier accounts 

The number of shipping carriers that are available to you depends on where your business is located and whether your Shopify subscription plan has the carrier-calculated shipping feature.

Some carriers provide reduced rates that are available to all Shopify merchants, and others let you connect your own account so that you can use reduced rates that you've negotiated. Find more details here - https://help.shopify.com/en/manual/shipping/understanding-shipping/shipping-carriers#shipping-carriers-that-integrate-with-shopify-by-default

If you have your own account with a shipping carrier, then you can display your negotiated shipping rates from that carrier to customers at checkout. Find more details here - https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers


Your activated carrier accounts will be displayed with other Shipping Rates in the Settings -> Shipping and delivery -> Manage rates.



How to fill in TD carrier list


Step 1. When we download orders from your Shopify, we receive Shopify Shipping Carrier Services as your carrier codes. Therefore, you should specify your Shipping Carrier Services in the column A "Customer Carrier codes".





Step 2. We also should  know how to pass these Shipping Carriers to your warehouse. Please contact your warehouse and fill in columns C and D with appropriate carrier codes from the warehouse system.






For a deeper understanding of the shipping settings in Shopify, please refer to the Shopify guide - https://help.shopify.com/en/manual/shipping/understanding-shipping.





Shipments Flow


Shipment for Shopify order contains Tracking Company, Tracking Number and Tracking URL.

It is highly recommended to send the tracking company and the tracking URL as well. If neither one of these is sent, then the tracking company will be determined automatically. This can result in an invalid tracking URL.

The tracking URL is displayed in the shipping confirmation email, which can optionally be sent to the customer. When accounts are enabled, it is also displayed in the customer's order history.


How to fill in TD carrier list


In order to map correct Tracking Company we should know what carriers your warehouse will use to ship Shopify orders. Shopify has predefined carrier codes for shipments, so you should provide only warehouse carrier codes from warehouse system. 



Please note if the warehouse uses carriers, which are not supported by Shopify, Tracking URL will not be generated. 


As of April 2022, the following carriers are supported by Shopify:

4PX

Amazon Logistics UK

Amazon Logistics US

Anjun Logistics

APC

Australia Post

Bluedart

Canada Post

Canpar

China Post

Chukou1

Correios

Couriers Please

Delhivery

DHL eCommerce

DHL eCommerce Asia

DHL Express

DPD

DPD Local

DPD UK

Eagle

FedEx

FSC

Asendia USA

GLS

GLS (US)

Japan Post

La Poste

New Zealand Post

Newgistics

PostNL

PostNord

Purolator

Royal Mail

Sagawa

Sendle

SF Express

SFC Fulfilllment

Singapore Post

StarTrack

TNT

Toll IPEC

UPS

USPS

Whistl

Yamato

YunExpress


The following tracking companies are displayed for shops located in specific countries:


Germany: Deutsche Post (DE), Deutsche Post (EN), DHL

Ireland: An Post, Fastway

Australia: Aramex Australia, Australia Post, Sendle

Japan: エコ配, 西濃運輸, 西濃スーパーエキスプレス, 福山通運, 日本通運, 名鉄運輸, 第一貨物

China: Anjun Logistics, China Post, DHL eCommerce Asia, FSC, SFC Fulfillment, WanbExpress, YunExpress



For a deeper understanding of the shipping settings in Shopify, please refer to the Shopify guide - https://help.shopify.com/en/manual/shipping/understanding-shipping.