Reference Data: Midland Baseline Account Fields [Guide]

Modified on Tue, 18 Aug at 5:05 PM


Onboarding and Configuration	Baseline Account	(Billing) Account
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This reference lists the carrier-specific Midland Baseline Account fields used in techSHIP.

Use it together with the linked Baseline Account setup steps: the setup guide covers the shared configuration flow, while this article defines the confirmed field values, field behavior, and carrier-specific configuration details.

For a complete overview of supported carriers and related setup guides, refer to techSHIP supported Carriers - Master List [Guides List].

Review Midland Onboarding Requirements and Configuration Guides [Information] before configuring the Baseline Account so required credentials and account settings are confirmed.

TABLE OF CONTENTS

Adding a Baseline Account
Carrier-Specific Instructions
- Carrier Tab
Finalizing the Setup

Adding a Baseline Account

Follow the UI Navigation steps in How to Add a Carrier Baseline Account [Step-by-Step guide], using the carrier-specific values provided in this guide.

Carrier-Specific Instructions

Carrier Tab

The Carrier tab contains the Baseline Account fields used to define the carrier connection and Midland-specific baseline configuration.

API Key: Enter the API Key provided by Midland to authenticate the Baseline Account connection.

Sender ID: Enter the Sender ID string provided by Midland. This value identifies the sender for Midland requests.

Carrier Id: Select the shipment type used by this Baseline Account. For LTL shipments, select Midland LTL.

PickUp API Key: Enter the standalone Pickup API Key provided by Midland for pickup requests.

Default pickup instructions: Enter pickup instructions to send with pickup requests when needed.

Sender name: Enter the sender name used for the Midland sender address.

Sender company: Enter the sender company used for the Midland sender address.

Address 1: Enter the primary sender address line used for the Midland sender address.

Address 2: Enter the secondary sender address line when needed.

City: Enter the city used for the Midland sender address.

State/province: Enter the state or province used for the Midland sender address.

Zip: Enter the zip or postal code used for the Midland sender address.

Country: Select the country used for the Midland sender address.

Contact Name: Enter the sender contact name used for Midland requests.

Contact Phone: Enter the sender contact phone used for Midland requests.

Select Save before continuing so the configured settings are applied.

Finalizing the Setup

After the Midland Baseline Account is configured and saved, continue with Reference Data: Midland Client (Billing) Account Fields [Guide].

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Onboarding and Configuration	Baseline Account	(Billing) Account

Name	Host	Duration	Description
_fw_crm_v	techdinamics.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	techdinamics.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	techdinamics.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	techdinamics.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	techdinamics.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	techdinamics.freshdesk.com	2 months	Used for user authentication.
wf_order	techdinamics.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	techdinamics.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	techdinamics.freshdesk.com	Session	Denotes which filter is applied for the tickets list.