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| Onboarding and Configuration | Baseline Account | (Billing) Account |
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This article is the central hub for adding UPS (REST) with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.
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To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].
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TABLE OF CONTENTS
Onboarding Requirements
Before configuring UPS (REST) in techSHIP, gather the required credentials and verify the required account settings.
Information to be Provided
The following credentials and data points must be available before starting the setup:
| DATA ELEMENT | SOURCE (HOW TO OBTAIN) |
| UPS.com Username | UPS.com user associated with the UPS account. |
| UPS.com Password | Password associated with the UPS.com user. |
| Induction Address | Warehouse induction address used for the UPS carrier account. |
| Pickup Open/Close/Ready time | Provide the applicable pickup times, preferably when available. |
| UPS Mail Innovations rating information | Optional. Required when using UPS Mail Innovations and requesting Mail Innovations rates. |
Settings to be Verified
The following account configurations must be validated to prevent errors during the connection setup:
| FEATURE/SETTING | VALIDATION ACTION |
| UPS.com login | Verify that the UPS.com Username and UPS.com Password can log in to UPS.com. |
| Payment Options permissions | Verify that the UPS.com user can access Payment Options. UPS CampusShip users may need assistance from their UPS CampusShip administrator or a UPS representative to extend the required permissions. |
| Payment Method | Verify that the UPS account has been added as a Payment Method. If required, refer to Adding UPS Shipper Account at UPS.com. |
![]() | Any missing, non-validated, incorrect setup or information will delay the setup process. |
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UPS no longer provides the connection keys used by the legacy SOAP integration. UPS stopped providing connection keys on June 1, 2023 as the carrier migrated its connection functionality to REST.
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Setup Articles
Use the setup articles below to complete the setup in order. Start with onboarding requirements, then configure the Baseline Account and Client (Billing) Account.
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| COMPONENT | ONBOARDING REQUIREMENTS | BASELINE ACCOUNT | (BILLING) ACCOUNT |
| Mandatory | ![]() | ![]() | ![]() |
| Scope | Requirements | Carrier | Client |
| Description | Identifies the required onboarding information and organizes the related setup guides for this carrier. | Establishes the carrier connection. Must be created first. | Connects a specific client to the Baseline. At least one is required to ship. |
Carrier Specifications and Constraints
This section outlines confirmed operational behaviors, label support, and limitations specific to UPS (REST).
Labels
The following label format is confirmed by the legacy UPS Baseline configuration:
| ITEM | SUPPORTED |
| Label | ZPL |
Operational Details
- The UPS (REST) registration process authorizes the carrier connection and applies the resulting connection information to the Baseline Account.
- When UPS Mail Innovations rates are required, additional Mail Innovations customer information is used for rating.
- If UPS Mail Innovations requires a packaging option that is not compatible with regular UPS service packaging, configure a separate Client (Billing) Account profile using a package type valid for the service.
Next Steps
After reviewing the onboarding requirements, continue with the Reference Data: UPS (REST) Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.
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| Onboarding and Configuration | Baseline Account | (Billing) Account |
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