How to Specify Insured Value or apply Insurance [Step-by-Step guide]

To insure a shipment, you must flag its related order and declare its value.

WARNING: Adding insurance will increase the order's final charge, as it includes the shipping cost plus the insurance fee. The order must be unprocessed to apply insurance. If it has already been processed, you must void it first. 

NOTE: This process is independent of the insurance provider — whether it’s the default carrier insurance or an external provider. To configure an external provider, refer to: How to Add and Set Up an Insurance Provider [Step-by-Step Guide].

This process is covered in the following sections:

A. Insuring an Order

B. Declaring Insurance Value

A. INSURING AN ORDER

To ensure a shipment is insured, the insurance flag must be applied to the related order — either automatically or manually. 

Scenario A: Flagging an Order Automatically 

You can automate insurance flagging by: 

• Mapping the corresponding field from your host system to techSHIP.
• Using the API as detailed in Getting started using techSHIP API [Information].
• Setting up Order Management Rules (OMRs) using the Insurance Flag action.

NOTE: OMRs are useful for applying logic to your insurance policy — for example, to insure orders based on declared value, item count, or to apply insurance universally. For more details, see: Order Management Rules (OMR) [Step-by-Step Guide].

Scenario B: Flagging an Order Manually

WARNING: Manual flagging is not available for all carriers. If unavailable, you must use automatic flagging (Scenario A).

To manually flag an order for insurance: 

1. Locate the order via Import Orders, Batches, Order History, etc.
 

2. Press Edit for the desired order.

3. Click the Carrier Options tab.

4. Enable the Insurance checkbox.

5. Press Save.

The order will now be marked to include insurance during processing. 

B. DECLARING INSURANCE VALUE

Insurance value can also be specified automatically or manually. 

Scenario A: Declaring Value Automatically 

You can declare the insurance value by: 

• Mapping the corresponding field from your host system to techSHIP.
• Using the API as detailed in Getting started using techSHIP API [Information].
• Setting up Order Management Rules (OMRs) using Declared Value actions.

NOTE: With OMRs, you can define logic for the declared value — e.g., use the sales value of the shipment, the total item cost, or a fixed amount. For more details, see: Order Management Rules (OMR) [Step-by-Step Guide].

Scenario B: Declaring Value Manually

To manually declare an insurance value: 

1. Locate the order via Import Orders, Batches, Order History, etc.
 

2. Press Edit for the desired order.

3. Enter the declared value in the corresponding field for your carrier: 

• Insurance field for each box within the Packaging tab.
  
  
  
• Declared value field within the Carrier Options tab.
  
  

4. Press Save.

Once the order is processed, the shipment will be insured based on the declared value.