Warehouses are fundamental entities required to operate and fulfill orders through your organizations in techOMS. You can manage standard physical locations or group them into unified virtual inventory pools.

This guide covers how to create, edit, and delete both physical and virtual warehouses within an Organization.

	Before working with virtual warehouses, we strongly recommend reviewing Understanding Virtual Warehouses and Virtual Inventory [Information] to learn how virtual inventory levels are calculated and how they differ from physical locations.

TABLE OF CONTENTS

• Access the Warehouses Tab
• Warehouse Properties
  • Physical Warehouse Specific Properties
  • Virtual Warehouse Specific Properties
• Manage Warehouses
  • Create a Warehouse
  • Edit a Warehouse
  • Delete a Warehouse

Access the Warehouses Tab

	Make sure no Account is selected in the header switcher.

Click Organizations from the left menu under the System Configuration section.

Press Edit for the desired Organization.

Click the Warehouses tab.

You will see a list of all currently configured warehouses, categorized by type (Physical or Virtual).

To quickly view the physical locations that make up a virtual warehouse, click the chevron (arrow) icon next to the virtual warehouse's ID to expand the row and display its members.

Warehouse Properties

Depending on the type of warehouse you are configuring, the system will require different fields. However, both types share the following base identification fields:

• Name: Name of the warehouse, to easily identify it in UI lists.
• Code: Unique code for the warehouse, used by the system for references and integrations.
• Virtual: Checkbox that determines the warehouse type. Toggling this option dynamically updates the form to show or hide type-specific attributes:
  • Unchecked: Configures a physical warehouse.
  • Checked: Configures a virtual warehouse.

Physical Warehouse Specific Properties

Standard physical locations require the following specific configuration details:

• Address: Click the pencil icon to deploy the fields and define the physical location's address.
• Timezone: Select the warehouse's time zone from the dropdown.
• Quiet Hours Start / Quiet Hours End: Define the operational downtime window for this facility.
• Application: Select the warehouse system application.
• Application Warehouse ID: Set the external identifier used on the selected application to bind the techOMS entity with the external facility.

Virtual Warehouse Specific Properties

Virtual warehouses act as logical groupings and require these specific configuration details:

• Virtual Members: Define the physical warehouses that make up this virtual pool. You must select at least two physical warehouses. Use the following controls to manage the members:
  • Plus icon: Click to add an additional member.
  • Physical Warehouse Dropdown: Select the desired physical warehouse to include in the virtual pool.
  • Trash can icon: Click to remove the corresponding physical warehouse from the virtual pool.

Manage Warehouses

You can use the search bar to locate specific facilities within the Warehouses tab before performing any action.

Create a Warehouse

To add a new warehouse to your organization:

Press Create.

Define the fields according to the desired warehouse type (refer to the Warehouse Properties section).

Press Save to apply the changes and create the warehouse.

Edit a Warehouse

Press Edit on the row of the warehouse you wish to modify.

Update the fields as needed based on the desired warehouse type (refer to the Warehouse Properties section).

	For data integrity, you cannot change a physical warehouse into a virtual warehouse (or vice versa) after it has been created. The Virtual checkbox is intentionally removed from the Edit menu. You cannot edit physical warehouse properties from within a virtual warehouse's member list. To modify a physical warehouse, you must select it directly from the main Warehouses list.

Press Save to apply your changes.

Delete a Warehouse

	Deleting a warehouse is an irreversible action. Proceed with caution. You cannot delete a physical warehouse if it is currently assigned as a member of a virtual warehouse; you must remove it from the virtual pool first.

Press Delete on the row of the warehouse you wish to remove.

Click OK in the confirmation dialog.

The warehouse is now deleted from the organization.

To continue setting up your fulfillment operations and enable these facilities for specific accounts, refer to How to Manage Account Warehouses and Fulfillment Channels [Step-by-Step Guide].