When setting up a beta sales channel, you may need to define how inventory is synchronized between techOMS and that specific channel. Use this guide to learn about the available synchronization modes and how to configure them.
WARNING: This setting is scoped per beta sales channel and affects only its own automations. It operates independently from the account-wide recurring job settings. For more information, see: How to configure Automations for Sales/Fulfillment channels [Step-by-step guide].
This article is divided in the following sections:
- Inventory Synchronization Options
- How to Configure Inventory Synchronization
A. INVENTORY SYNCHRONIZATION OPTIONS
The available inventory synchronization options are:
- Do not Synchronize: techOMS does not send inventory updates to the sales channel (except during manual syncs).
- Real-Time Adjustment: Sends real-time incremental updates as they occur (e.g., +3 SKU A, -5 SKU B).
- Synchronize With Fulfillment Channel: Sends full inventory values based on fulfillment data, either manually triggered or on an automated schedule (e.g., 98 SKU A, 27 SKU B).
The table below outlines whether inventory will synchronize in different scenarios, based on the selected mode:
| SCENARIO | OPTIONS | ||
| TRIGGER/MODE | DO NOT SYNCHRONIZE | REAL-TIME ADJUSTMENT | SYNCHRONIZE WITH FULFILLMENT CHANNEL |
| Fulfillment Channel Recurring Job |  |  | |
| Fulfillment Channel Manual Sync |  |  | |
| Sales Channel Manual Sync |  |  |  |
| Import Inventory Level |  | ||
| Adjust Inventory Manually |  | ||
| Receive Receipt |  | ||
| Allocate Order from the same channel | |||
| Allocate Order from other channel |  | ||
| Cancel Shipment |  | ||
| API v2 (Bulk Update) |  |  | |
| API v2 (Single Row Update) |  | ||
B. HOW TO CONFIGURE INVENTORY SYNCHRONIZATION
To configure inventory synchronization for a beta sales channel:
1. Select the desired account from the header switcher.
2. Click Channels from the left menu under the Sales Channels section.
3. Click on the sales channel name.
4. Select the desired option from the Mode dropdown of the Inventory Synchronization with Sales Channel setting.
WARNING: Your sales channel may enforce API limitations depending on your subscription level. Ensure you select the appropriate option for your use case.
NOTE: If you select Synchronize With Fulfillment Channel, a read-only Job Period field will appear, showing the automatic sync frequency. 
5. Press Save.
Your beta sales channel is now configured with the selected inventory synchronization strategy.
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