How to change the Address Validation detection level - [Step-by-Step guide]

Modified on Thu, 04 Jul 2019 at 04:11 PM

Depending on the strictness you want to apply to validate your orders’ addresses, you might want to set different address validation levels.

NOTE: The last steps of this guide will vary depending on the Carrier. 

WARNING: If you intend to use address validation with FedEx, you must contact one of their representatives for them to enable the feature for your account. 

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

NOTE: Setting Residential address validation will enable/affect residential rates for carriers that support it. 

To do so:

  1. Access Clients under the Maintenance dropdown

  2. Click on the Client for which you wish to set up the address validation level
  3. Edit the Billing Account (Carrier) to which you wish to set up the address validation level
  4. Select the Carrier Options tab
  5. (Varies depending on the Carrier) Select the address validation level from the Address Validation dropdown as it applies
  6. Press Save to commit the changes


Once done, your orders’ addresses will be validated with the level of strictness specified.

WARNING: This choice only applies to the selected Billing Account for that specific Client. If you wish to use the same setup for your other clients, you will have to set it up for each one of them.

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