DHL Express - Onboarding Requirements [Information]

Modified on Tue, 13 Sep, 2022 at 12:03 PM


When onboarding/adding a new DHL Express account the following information needs to be provided and verified:


- DHL Express Site ID (not username)

- DHL Express Password (not the username password, the Site ID password)

- DHL Express Account Number

- Induction Address

- Pickup Open/Close/Ready time (Preferrably)


1) The Site ID and Password are NOT the regular DHL portal Username and Password 

2) The Site ID and Password are provided by DHL

WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.

Once you have verified that information, proceed to Phase 2: Setting up the Baseline Carrier Connection:

How to set up a DHL (Express) Baseline account [Step-by-Step guide] 

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