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| Onboarding and Configuration | Baseline Account | (Billing) Account |
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This article is the central hub for adding DHL Express (REST) with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.
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To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].
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TABLE OF CONTENTS
Onboarding Requirements
Before configuring DHL Express (REST) in techSHIP, gather the required credentials and onboarding information and verify the required account settings.
Information to be Provided
The following credentials and data points must be available before starting the setup. Pickup Open/Close/Ready hours are preferred:
| DATA ELEMENT | SOURCE (HOW TO OBTAIN) |
| DHL Express REST API Username/Password | Provided by a DHL Express representative. |
| Weekends mode | Specify how the carrier should operate related to weekends. |
| Pickup Open/Close/Ready hours time | Provide the preferred Pickup Open, Close, and Ready hours. |
| Induction Address | Provide the Induction Address for the account. |
Settings to be Verified
The following account configuration must be validated to prevent errors during the connection setup or the shipping process:
| FEATURE/SETTING | VALIDATION ACTION |
| Username and Password | Verify that the username and password have been provided by a DHL Express representative. |
![]() | Any missing or non-validated, incorrect setup or information will delay the setup process. |
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This integration is of international extent; Asia, US, EU and other regions are supported.
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Setup Articles
Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account and Client (Billing) Account. Select an article number to open the corresponding guide:
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COMPONENT | ONBOARDING REQUIREMENTS | BASELINE ACCOUNT | (BILLING) ACCOUNT |
Mandatory | ![]() | ![]() | ![]() |
Scope | Requirements | Carrier | Client |
Description | Identifies the required onboarding information and organizes the related setup guides for this carrier. | Establishes the carrier connection. Must be created first. | Connects a specific client to the Baseline. At least one is required to ship. |
Carrier Specifications and Constraints
This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier.
Labels
The following table summarizes confirmed document and label support:
| ITEM | SUPPORTED |
| Label | ZPL / PDF |
| References | Supported |
| BOL | Not Supported |
The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:
| CONSTRAINT TYPE | LIMIT/REQUIREMENT | NOTES |
| Label References | N/A | N/A |
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For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].
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Operational Details
This section lists confirmed operational rules and limitations for this carrier:
- Weekends mode controls how DHL Express (REST) operates in relation to weekends.
- Ignore weekends: Weekend days are considered like any other weekday.
- Saturday and Sunday: Saturday and Sunday are blocked from operation.
- Sunday: Sunday is blocked from operation, while Saturday is considered like any other weekday.
Next Steps
After reviewing the onboarding requirements, continue with the Reference Data: DHL Express (REST) Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.
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| Onboarding and Configuration | Baseline Account | (Billing) Account |
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