DHL Express (REST) Onboarding Requirements and Configuration Guides [Information]

Modified on Fri, 11 Sep at 6:33 AM

Article 1: DHL Express (REST) Onboarding Requirements and Configuration Guides [Information]Article 2: Reference Data: DHL Express (REST) Baseline Account Fields [Guide]Article 3: Reference Data: DHL Express (REST) Client (Billing) Account Fields [Guide]
Onboarding and ConfigurationBaseline Account(Billing) Account
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This article is the central hub for adding DHL Express (REST) with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.

   

   
   

  

To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].

   

   

   

TABLE OF CONTENTS


Onboarding Requirements


Before configuring DHL Express (REST) in techSHIP, gather the required credentials and onboarding information and verify the required account settings


Information to be Provided


The following credentials and data points must be available before starting the setup. Pickup Open/Close/Ready hours are preferred:

     

DATA ELEMENTSOURCE (HOW TO OBTAIN)
DHL Express REST API Username/PasswordProvided by a DHL Express representative.
Weekends modeSpecify how the carrier should operate related to weekends.
Pickup Open/Close/Ready hours time
Provide the preferred Pickup Open, Close, and Ready hours.
Induction AddressProvide the Induction Address for the account.

   

Settings to be Verified


The following account configuration must be validated to prevent errors during the connection setup or the shipping process:

   

FEATURE/SETTINGVALIDATION ACTION
Username and PasswordVerify that the username and password have been provided by a DHL Express representative.

   



Any missing or non-validated, incorrect setup or information will delay the setup process.

 
   

   

   
   

  

This integration is of international extent; Asia, US, EU and other regions are supported.

   

   

   

Setup Articles


Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account and Client (Billing) Account. Select an article number to open the corresponding guide:

   

   Article 1: DHL Express (REST) Onboarding Requirements and Configuration Guides [Information]Article 2: Reference Data: DHL Express (REST) Baseline Account Fields [Guide]Article 3: Reference Data: DHL Express (REST) Client (Billing) Account Fields [Guide]
COMPONENT
ONBOARDING REQUIREMENTS
BASELINE ACCOUNT
(BILLING) ACCOUNT 
Mandatory
Mandatory
Mandatory
Mandatory
Scope
Requirements
Carrier
Client
Description
Identifies the required onboarding information and organizes the related setup guides for this carrier.
Establishes the carrier connection. Must be created first.
Connects a specific client to the Baseline. At least one is required to ship.

    

Carrier Specifications and Constraints


This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier. 


Labels


The following table summarizes confirmed document and label support:

    

ITEMSUPPORTED
LabelZPL / PDF
ReferencesSupported
BOLNot Supported

   

The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:

   

CONSTRAINT TYPELIMIT/REQUIREMENTNOTES
Label ReferencesN/AN/A

   

   
   

  

For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].

   

   

   

Operational Details


This section lists confirmed operational rules and limitations for this carrier:

  • Weekends mode controls how DHL Express (REST) operates in relation to weekends.
  • Ignore weekends: Weekend days are considered like any other weekday.
  • Saturday and Sunday: Saturday and Sunday are blocked from operation.
  • Sunday: Sunday is blocked from operation, while Saturday is considered like any other weekday.


Next Steps


After reviewing the onboarding requirements, continue with the Reference Data: DHL Express (REST) Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.

   

   Go to Go to    
Article 1: DHL Express (REST) Onboarding Requirements and Configuration Guides [Information]Article 2: Reference Data: DHL Express (REST) Baseline Account Fields [Guide]Article 3: Reference Data: DHL Express (REST) Client (Billing) Account Fields [Guide]
Onboarding and ConfigurationBaseline Account(Billing) Account

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