Hard 9110031 - Missing COD currency code for Package 1 [Solution]

Modified on Fri, 17 Jul, 2020 at 3:31 PM

When processing an order, you might run into the "Hard 9110031 - Missing COD currency code for Package 1" error.



This error is shown when the COD currency had not been assigned.


Feel free to follow the step-by-step guide written below or the video guide, as you prefer:




To solve this issue you will have to:

  1. Access Clients under the Maintenance menu



  2. Click on the client related to the order

  3. Edit the Billing Account (Carrier) related to the order and error


  4. Select the Carrier Options tab

  5. Select the COD (Charge on Delivery) funds code you will use


  6. Press Save to apply the changes


If the rest of the order information is correct, you will be able to Process or Process and Print.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article