When working with techOMS, you will come across terms, within our system or systems which interact with it, that you might not know or might not be sure what they mean.


Here's a definition table for the terms and acronyms you might need to become familiar with:



Тerm

Definition

Vendor

eCommerce company using TechOMS for Order Management

Warehouse, Fulfillment Warehouse

A company (e.g. a fulfillment center) that stores a Vendor’s inventory and provides services to turn the inventory over - receiving inventory, picking products, packing boxes, labeling shipments, shipping orders, etc.

WMS

A Warehouse Management System is a software that’s used to manage almost all activity inside a physical warehouse of goods. This includes everything from inventory management, shipping, to receiving, allocating, picking, packing, and more.

Company

Vendors and Warehouses registered in TechOMS as a Company

Team member

A person that conducts main business processes for a specific Company

Customer

A person or an organization that purchases products from Vendors

Supplier

A third-party organization or person that provides products for a Vendor in accordance with a purchase order issued by a Vendor to a Supplier

Sales Order Stock/Line

The number of Product Variants in a Sales Order

Sales Order, SO

A commercial document that is prepared by a Vendor and issued to a Customer to confirm the sale of products involved in a given transaction

Incoming Sales Order, ISO

A Sales Order to be imported from a Sales Channel into TechOMS

Purchase order

A purchase order is created by a Vendor to communicate a list of products to purchase and is issued to a Supplier

Sales Order Fulfillment

The complete process from when a sale takes place all the way through delivery to a customer; Fulfillment includes order management, picking, packaging, and shipping

SKU

Stock Keeping Unit is a unique code used to identify every inventory item in a warehouse

Drop shipping

Drop shipping is a retail fulfillment method in which a business doesn't keep the products it sells in stock. When a drop shipping retailer sells a product, it purchases the item directly from a third party (a manufacturer, wholesaler, or another retailer) that ships the product directly to a customer.

EDI

EDI or Electronic Data Interchange is the structured transmission of data between organizations. This method of fulfillment is often used by retailers that will leverage third parties to ship directly to consumers.