When setting up Users in techOMS, you will have to define its Role and Permissions.
The Owner user role has the same permissions as the Administrator role, plus the ability to change the License Type.
The following tables detail the actions available to each role, for each menu item:
 NOTE: Items marked with an asterisk (*) indicate upcoming features.
NOTE: Items marked with an asterisk (*) indicate upcoming features. HOME
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| Dashboard organizational view | ✅ | ✅ | ✅ | |||
| Dashboard account view | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
INSIGHTS
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| All Dashboards View | ✅ | ✅ |  | |||
SALES
Sales Orders
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | ✅ | ||
| Edit | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Delete | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ✅ | ✅ | ||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Clone | ✅ | ✅ | ✅ | ✅ | ||
| To draft | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Approve | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Allocate & Fulfill | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Cancel | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Confirm Cancel | ✅ | ✅ | ||||
| Push update to sales channel | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Update status | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Mark Order as Shipped | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Add to shipment | ✅ | ✅ | ✅ | ✅ | ✅ | |
Shipments
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Edit | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Delete | ✅ | ✅ | ||||
| Send | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Fulfill | ✅ | ✅ | ✅ | |||
| Cancel | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Confirm Cancel | ✅ | ✅ | ||||
Order Rules
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ✅ | |||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
PURCHASES
Purchase Orders
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | ✅ | ||
| Edit | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Delete | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ||||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Clone | ✅ | ✅ | ✅ | ✅ | ||
| To Draft | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Approve | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Run workflow | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Cancel | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Mark orders as received | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Add to receipt | ✅ | ✅ | ✅ | ✅ | ✅ | |
Receipts
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Edit | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Delete | ✅ | ✅ | ||||
| Send | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Receive | ✅ | ✅ | ✅ | |||
| Cancel | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Confirm Cancel | ✅ | ✅ | ||||
Order Rules
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ✅ | |||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
INVENTORY
Products
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Edit | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Delete | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Import | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Merge | ✅ | ✅ | ✅ | ✅ | ✅ | |
Inventory Levels
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ||||
| Adjust (Edit) | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ||||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
FULFILLMENT CHANNELS
| ORGANIZATION | ACCOUNT | ||||||
| Administrator | Supervisor | User | Administrator | User | View only | ||
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Edit | ✅ | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | |||||
| SYNC ACTIONS | Import Products From Channel | ✅ | ✅ | ✅ | |||
| Export Products to Channel | ✅ | ✅ | ✅ | ||||
| Receive Inventory Levels From Channel | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Receive Shipments From Channel | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Receive Receipts From Channel | ✅ | ✅ | ✅ | ✅ | ✅ | ||
Carrier Mappings Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
| Import | ✅ | ✅ | ✅ | |||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
SKU Mappings Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
| Import | ✅ | ✅ | ✅ | |||
| Export* | ✅ | ✅ | ✅ | ✅ | ✅ | |
Webhooks
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
SALES CHANNELS
| ORGANIZATION | ACCOUNT | ||||||
| Administrator | Supervisor | User | Administrator | User | View only | ||
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create | ✅ | ✅ | |||||
| Edit | ✅ | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | |||||
| SYNC ACTIONS | Import Products From Channel | ✅ | ✅ | ✅ | |||
| Export Products To Channel | ✅ | ✅ | ✅ | ||||
| Send Inventory Levels To Channel | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Receive Sales Orders From Channel | ✅ | ✅ | ✅ | ✅ | ✅ | ||
Carrier Mappings Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
| Import | ✅ | ✅ | ✅ | |||
| Export | ✅ | ✅ | ✅ | ✅ | ✅ | |
SKU Mappings Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
| Import | ✅ | ✅ | ✅ | |||
| Export* | ✅ | ✅ | ✅ | ✅ | ✅ | |
Webhooks
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
NOTIFICATIONS
Webhooks
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | ||||
| Edit | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | ||||
Webhook Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
ADMIN SETTINGS
Global Alert Settings
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ||||
| Edit | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | ||||
Carriers
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
| Import | ✅ | ✅ | ✅ | |||
| Export | ✅ | ✅ | ✅ | |||
Customers
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 
| Create | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete | ✅ | ✅ | ✅ | |||
SYSTEM LOGS & REPORTS
Audit Logs
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | |||
SYSTEM SETTINGS\ACCOUNT
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
Users Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ✅ | |||
| Create (attach) | ✅ | ✅ | ✅ | |||
| Edit | ✅ | ✅ | ✅ | |||
| Delete (detach) | ✅ | ✅ | ✅ | |||
SYSTEM CONFIGURATION\ORGANIZATIONS
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
| Edit | ✅ | |||||
Accounts Tab
| ORGANIZATION | ACCOUNT | ||||||
| Administrator | Supervisor | User | Administrator | User | View only | ||
| View | ✅ | ✅ | |||||
| Create | ✅ | ✅ | |||||
| Clone | ✅ | ||||||
| Edit | ✅ | ✅ | |||||
| Delete | ✅ | ||||||
| Enable/Disable | ✅ | ||||||
| Select | ✅ | ✅ | |||||
| WAREHOUSES (WHEN EDITING AN ACCOUNT) | View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | |||||
| Edit | ✅ | ✅ | |||||
| USERS (WHEN EDITING AN ACCOUNT) | View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | |||||
| Edit | ✅ | ✅ | |||||
| Delete | ✅ | ✅ | |||||
Warehouses Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | ||||
| Edit | ✅ | ✅ | ||||
| Delete | ✅ | |||||
| Enable/Disable* | ✅ | |||||
Users Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | ||||
| Edit | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | ||||
Sales Order Rules Tab
| ORGANIZATION | ACCOUNT | |||||
| Administrator | Supervisor | User | Administrator | User | View only | |
| View | ✅ | ✅ | ||||
| Create | ✅ | ✅ | ||||
| Edit | ✅ | ✅ | ||||
| Delete | ✅ | ✅ | ||||
| Import | ✅ | ✅ | ||||
| Export | ✅ | ✅ | ||||
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