Please configure the inventory detail

Modified on Wed, 10 Apr 2024 at 01:14 PM

Here we should check the file and look for the line # mentioned in the error.


1. It could mean that we are missing the LotNumber


Ticket https://support.techdinamics.com/a/tickets/1754366

We received error: Please configure the inventory detail in line 1 of the item list


Document: 355535

https://ui-integration.techdinamics.com/ReceivedDocument/Details/480180955

Here we do have this line, so it means that we are missing a detail for item SK-VKT-3948, usually it is the LotNumber


2. It could also mean that the LotNumber does not match the one received from the partner:


Ticket: https://support.techdinamics.com/a/tickets/1524797

Document 1109752

https://ui-integration.techdinamics.com/ReceivedDocument/Details/404469705


Please configure the inventory detail in line 1 of the item list


Here we see that the LotNumber, does not match the one received from Drexel:

https://ui-integration.techdinamics.com/ReceivedDocument/Details/404468009



3. Alternatively, we could be missing said line #


Ticket: https://support.techdinamics.com/a/tickets/1355069


Document: 563161-1

https://ui-integration.techdinamics.com/ReceivedDocument/Details/372998862


Here we are missing line 2, so we should check previous endpoints to see if we received this line.


In dpHUE Warehouse Shipments  we see that we received this line with SKU ACK000032

https://ui-integration.techdinamics.com/ReceivedDocument/Details/372991721


Which shows in line 5 on failed file. 

This could happen if the file was manually modified at the whs. We should ask the customer to correct and resend.

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