techSHIP 2025 User Permissions Structure [Information]

This article outlines the permissions required to access each menu item in techSHIP 2025 and how these apply across different user roles.

NOTE: For related information, see:

• Understanding the New Menu Structure in techSHIP 2025 [Guide]
  
• How to create a user and assign permissions (General) [Step-by-Step guide]

The following table is organized as follows:

• Main Menu:
  • Category: The menu item's category.
  • Item: The menu item's name.
• Required Portal User Permissions
  • Maintenance Menu: Indicates whether this permission alone allows access to the menu item.
     
    NOTE: This permission must be granted to enable additional permissions such as Portal Admin, Carrier Admin, or Client Admin. For example, if a menu item requires Carrier Admin permissions, both Maintenance Menu and Carrier Admin must be granted.

     

  • Portal Admin: Indicates whether the Portal Administrator permission grants access to the item.
  • Carrier Admin: Indicates whether the Carrier Administrator permission grants access to the item.
  • Client Admin: Indicates whether the Client Administrator permission grants access to the item.

NOTE: Menu items marked with an asterisk (*) require the corresponding feature to be enabled in your portal, in addition to the necessary permissions.

All menu items under the Insights category require a subscription above the Standard plan.

MAIN MENU		REQUIRED PORTAL USER PERMISSIONS
CATEGORY	ITEM	MAINTENANCE MENU	PORTAL ADMIN	CARRIER ADMIN	CLIENT ADMIN
INSIGHTS	Shipment Profile
	Delivery Performance
CARRIERS	My Carriers
CLIENTS	My Clients
	My Templates*
	My Markups*
	My Rule Sets*
MAINTENANCE	Addresses
	Insurance Providers*
	Report Schedule
	API Trace
SETTINGS	My Portal
	Portal Users