Reference Data: Order-Level RocketshipV3 Fields [Guide]

Modified on Thu, 27 Aug at 7:22 AM


Onboarding Requirements	Baseline Account	(Billing) Account	Order-Level Fields
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This reference lists the carrier-specific Order-Level RocketShipV3 fields.

Use it together with the linked How to Edit an Order's Information article: the setup guide covers the shared order-editing flow, while this article defines the confirmed field values, field behavior, and carrier-specific configuration details available at the order level.

They apply only to the selected Order and may affect how that specific shipment is processed.

This step is not required for carrier setup.

For a complete overview of supported carriers and related setup guides, refer to techSHIP supported Carriers - Master List [Guides List].

Review and complete Reference Data: RocketShipV3 Client (Billing) Account Fields [Guide] before processing orders with RocketShipV3 so shipments use the required client billing configuration.

TABLE OF CONTENTS

Editing an Order
Carrier-Specific Options
Next Steps

Editing an Order

Follow the UI Navigation steps in How to Edit an Order [Step-by-Step guide], using the carrier-specific values provided in this guide.

Go to

Essential Configuration	Carrier-Specific This article

Carrier-Specific Options

	Return to

Essential Configuration	Carrier-Specific

The Carrier tab contains the carrier-specific fields available when editing an Order. These fields define confirmed order-level behavior for the selected shipment. Highlighted fields indicate mandatory and optional configuration groups.

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Shipping Service: Includes Service code, Ship Date/Time, Currency, Residential, and Saturday Delivery. These fields define order-level shipping service details for the selected Order.

Delivery Options: Includes Signature Required, Adult Signature Required, Indirect Signature Required, Hold at Location, Dangerous goods, Access Point Delivery ID, and Access Point Delivery Type. These fields define order-level delivery options for the selected Order.

Insurance & Declared Value: Includes Insurance, Declared Value, and Declared Value Currency. These fields define order-level insurance and declared value details for the selected Order.

Collect on Delivery: Includes COD Amount, COD Currency, and COD Payment Method. These fields define order-level collect-on-delivery details for the selected Order.

Invoice Details: Includes Invoice Number, Invoice Date, Invoice Total, and Invoice Total Currency. These fields define invoice details for the selected Order.

Export Information: Includes Reason for Export, Terms of Sale, Export Date, and Customs Declaration Comments. These fields define export information for the selected Order.

Paperless Documentation: Includes Paperless Documentation and Paperless Document Types. These fields define paperless documentation details for the selected Order.

Click Save before continuing so the configured order-level settings are applied.

Next Steps

After the Order is updated and saved, continue with the standard shipping workflow.

Name	Host	Duration	Description
_fw_crm_v	techdinamics.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	techdinamics.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	techdinamics.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	techdinamics.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	techdinamics.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	techdinamics.freshdesk.com	2 months	Used for user authentication.
wf_order	techdinamics.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	techdinamics.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	techdinamics.freshdesk.com	Session	Denotes which filter is applied for the tickets list.