How to set up Custom Rates for a Carrier [Step-by-Step guide]

Modified on Fri, 30 Apr 2021 at 02:22 PM

If you need to add a Custom Rates table, you can do it on the Carrier level.


NOTE: To enable the Custom Rates menu you will have to reach techShip support with the request prior to setup. 


NOTE: The rates will be used for rates comparison, but the charge applied in the Batch will be 0, since the feedback there comes straight from the API, not from the Custom Rates section.



Feel free to follow this video guide, or the step-by-step procedure below.


To do so: 


1. Reach techShip support requesting to enable custom rates for the Carriers you will be using; please specify which Carrier(s) you will be loading custom tables for


2. Download the file attached in this article and complete the template with your the rates (delete or overwrite the example line in it)

3. Open Carriers through the Maintenance tab



4. Select the Carrier related to the case


5. Open the Rates tab


6. You can add rates one by one manually or in bulk


    A) Manually: Click Add rate, complete the fields and press Save


    B) Bulk upload: Click Choose File, select it from your drive and press Import & Replace Rates


If you need to update the rates table you can edit each line one by one (C) or download the current table (D) correct the values and repeat step 6A to push the new table into techShip.

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