Order Tracking did not update Shopify from techOMS [Solution]

Modified on Fri, 8 Mar at 9:02 AM

When handling orders, trackings might not be updated in Shopify from techOMS due to unavailability of the Shopify network at that time. 

In order to solve this issue necessary to follow the steps below:

1. Click Sales Channels

2. Access the order in question

3. Deploy the options in the Save button and select Push To Sales Channel

This will push the order information back to Shopify.

To verify if the action was properly handled, you can:

A) Check Sales Channel Logs to see if the action was completed successfully

B) Confirm in Shopify 

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