Reference Data: Order-Level Estes REST Fields [Guide]

Modified on Wed, 26 Aug at 1:55 PM


Onboarding Requirements	Baseline Account	(Billing) Account	Order-Level Fields
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This reference lists the carrier-specific Order-Level Estes (REST) fields.

Use it together with the linked How to Edit an Order's Information article: the setup guide covers the shared order-editing flow, while this article defines the confirmed field values, field behavior, and carrier-specific configuration details available at the order level.

They apply only to the selected Order and may affect how that specific shipment is processed.

This step is not required for carrier setup.

For a complete overview of supported carriers and related setup guides, refer to techSHIP supported Carriers - Master List [Guides List].

Review and complete Reference Data: Estes (REST) Client (Billing) Account Fields [Guide] before processing orders with this carrier so shipments use the required client billing configuration.

TABLE OF CONTENTS

Editing an Order
Carrier-Specific Options
Next Steps

Editing an Order

Follow the UI Navigation steps in How to Edit an Order [Step-by-Step guide], using the carrier-specific values provided in this guide.

Go to

Essential Configuration	Carrier-Specific This article

Carrier-Specific Options

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Essential Configuration	Carrier-Specific

The Carrier tab contains the carrier-specific fields available when editing an Order. These fields define confirmed order-level behavior for the selected shipment. Highlighted fields indicate mandatory and optional configuration groups.

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Service code: Select the service used to process the selected shipment with Estes (REST).

Service: Use these order-level fields to define requested pickup and delivery timing for the selected shipment.

Pickup date/time: Enter the pickup date and time used for the selected shipment.
Delivery before date/time: Enter the requested delivery date and time for the selected shipment.
Delivery before time: Enter the requested delivery time for the selected shipment.

Options: Use these order-level fields to define shipment handling, accessorial, delivery, and freight characteristics for the selected shipment.

Freight class: Select the freight class used for the selected shipment.
Is stackable: Enable this option when the selected shipment can be stacked during handling or transportation.
Hazardous material: Enable this option when the selected shipment contains hazardous material.
Limited access: Enable this option when the selected shipment requires limited access handling.
Time Critical Service: Enable this option when the selected shipment requires time-critical service handling.
Delivery Type: Select the delivery type used for the selected shipment when a specific delivery option applies.
Appointment required at delivery: Enable this option when the selected shipment requires a delivery appointment.
Full value coverage enable: Enable this option when full value coverage applies to the selected shipment.
Inside delivery: Enable this option when the selected shipment requires inside delivery.
Inside pickup: Enable this option when the selected shipment requires inside pickup.
In bond shipment: Enable this option when the selected shipment is an in bond shipment.
Lift gate required at delivery: Enable this option when the selected shipment requires a lift gate at delivery.
Lift gate required at pickup: Enable this option when the selected shipment requires a lift gate at pickup.
Over dimension/excessive length: Enable this option when the selected shipment is over dimension or has excessive length.
Perishables (food): Enable this option when the selected shipment contains perishable food items.
Protective from cold: Enable this option when the selected shipment requires protection from cold.
Fragile - Handle with Care: Enable this option when the selected shipment requires fragile handling.
Palletized: Enable this option when the selected shipment is palletized.

Freight Billing: Use these fields when freight billing information is provided at the order level for the selected shipment.

Account #: Enter the freight billing account number used for the selected shipment.
Name: Enter the freight billing contact or account name used for the selected shipment.
Company: Enter the freight billing company name used for the selected shipment.
Freight Payment Terms: Select the payment terms used for freight billing on the selected shipment.
Address 1: Enter the primary freight billing address line used for the selected shipment.
Address 2: Enter the secondary freight billing address line used for the selected shipment.
Address 3: Enter the additional freight billing address line used for the selected shipment.
City: Enter the freight billing city used for the selected shipment.
State: Enter the freight billing state used for the selected shipment.
Postal: Enter the freight billing postal code used for the selected shipment.
Country: Select the freight billing country used for the selected shipment.
Phone: Enter the freight billing phone number used for the selected shipment.
Email: Enter the freight billing email address used for the selected shipment.

Click Save before continuing so the configured order-level settings are applied.

Next Steps

After the Order is updated and saved, continue with the standard shipping workflow.

Name	Host	Duration	Description
_fw_crm_v	techdinamics.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	techdinamics.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	techdinamics.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	techdinamics.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	techdinamics.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	techdinamics.freshdesk.com	2 months	Used for user authentication.
wf_order	techdinamics.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	techdinamics.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	techdinamics.freshdesk.com	Session	Denotes which filter is applied for the tickets list.