Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

1100130 The Receiver Name is a mandatory field [Solution]
When processing orders you might come across the "1100130 The Receiver Name is a mandatory field" error. This error is shown when the Person ...
Mon, 14 Oct, 2019 at 4:13 PM
Hard 121286 – [State] is not a valid state for the specified shipment [Solution]
When processing an order you might come across the "Hard 121286 – [State] is not a valid state for the specified shipment" error. This mess...
Tue, 26 Nov, 2019 at 2:08 PM
Hard 121211 – The requested accessory option is unavailable between the selected locations [Solution]
When processing an order you might come across the "Hard 121211 – The requested accessory option is unavailable between the selected locations" er...
Tue, 26 Nov, 2019 at 2:43 PM
7130 This product is not available for the current contract and country [Solution]
When processing orders you might come across the "7130 This product is not available for the current contract and country" error. This erro...
Fri, 29 Nov, 2019 at 12:49 PM
7000 The selected service is not available for this country and contract combination [Solution]
When processing orders you might come across the "7000 The selected service is not available for this country and contract combination" error. ...
Fri, 29 Nov, 2019 at 12:57 PM
7038 The Prepaid product code is for a shipment within Canada [Solution]
When processing orders you might come across the "7038 The Prepaid product code is for a shipment within Canada. Please change the recipient address to...
Fri, 29 Nov, 2019 at 1:04 PM