How Does Partial Fulfillment/Receipt Work [Information]

Modified on Tue, 1 Apr at 1:52 PM

In real-world operations, completing an order fulfillment or receipt in a single operation isn't always possible. When this happens, the order is considered partially fulfilled or received.


To manage this efficiently, techOMS updates the order status to Fulfilling or Receiving until all items are processed, at which point the status changes to Shipped or Received. The following sections detail these processes along with the corresponding shipment and receipt statuses.


NOTE: In all scenarios, quantities shipped and tracking numbers are communicated to the sales channel.



PARTIAL FULFILLMENT



The following table details how Partial Fulfillment is reflected in techOMS according to different scenarios:


FULFILLED = REQUIRED?DETAILED
SCENARIO
techOMS
BEHAVIOR
SHIPMENT
STATUS
SALES
ORDER
STATUS
A shipment has been received for a single order, but the required quantity has not yet been reached.Wait for additional shipments.Short shippedFulfilling
Multiple shipments were received for a single order, and those cover all the required quantities.Close order.ShippedShipped


NOTE: If needed, you can mark a fulfilling sales order as shipped by following the steps in How to Mark Sales Orders as Shipped [Step-by-Step Guide].



PARTIAL RECEIPT



The following table details how Partial Receipt is reflected in techOMS according to different scenarios:


RECEIVED = REQUIRED?DETAILED
SCENARIO
techOMS
BEHAVIOR
RECEIPT
STATUS
PURCHASE
ORDER
STATUS
A receipt has been received for a single order, but the required quantity has not yet been reached.Wait for additional receipts.Short received
Receiving
Multiple receipts were received for a single order to cover all the required quantities.Close order.ReceivedReceived


NOTE: If needed, you can mark a receiving purchase order as received by following the steps in How to Mark Purchase Orders as Received [Step-by-Step Guide].


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