How to Mark Sales Orders as Shipped [Step-by-Step Guide]

Modified on Tue, 1 Apr at 1:49 PM

You can mark sales orders as shipped to prevent any additional shipments.


To do so, the orders must be in the fulfilling state, and none of the associated shipments can have the status ready to send or sent to warehouse.


When you perform this action, any allocated but unfulfilled inventory will be released. Additionally, the order will be closed on the sales channel, and any held shipment will be pushed back to it, if applicable.


NOTE: Be sure to understand how sales order statuses and shipment statuses are linked by referring to How Does Partial Fulfillment/Receipt Work before continuing.


This article is divided into the following sections:

  • Marking a batch of sales orders as shipped
  • Marking a single sales order as shipped


NOTE: Make sure that you are operating at the right vendor or warehouse beforehand.



MARKING A BATCH OF SALES ORDERS AS SHIPPED



To mark a batch of sales orders as shipped:


1. Find the desired sales orders by clicking on Sales Orders from the left menu and using the provided filters.


NOTE: To quickly find the relevant orders, you can set the quick filter to Status Fulfilling. 


2. Select the desired orders by checking the checkboxes next to them.


3. Press Actions.


4. Click Mark Orders as Shipped.



5. Click OK.



As a result, a message displaying the outcome will appear. 



Failed selected orders, if any, will be recorded in the sales order processing log.



MARKING A SINGLE SALES ORDER AS SHIPPED



To mark a single sales order as shipped:


1. Find the desired sales order by clicking on Sales Orders from the left menu and using the provided filters.


NOTE: To quickly find the relevant orders, you can set the quick filter to Status Fulfilling. 


2. Click the desired sales order number.



3. Press Action.


4. Click Mark Order as Shipped.



5. Click OK.



As a result, a message displaying the outcome will appear.



If failed, the result will be recorded in the sales order processing log.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article