How to View Sales Orders Statistics [Step-by-Step guide]

You can view the sales order statistics using the Statistics & Exceptions Dashboard to perform analysis and troubleshooting.

WARNING: This feature is in beta and supports only beta Sales Channels. All data displayed and processed here is exclusively derived from beta Sales Channels. For a complete list of supported Sales Channels, refer to techOMS Sales Channels - Master List [Guides List].

To view the sales orders statistics:

1. Filter the desired sales data in the dashboard.

For detailed filtering instructions, refer to the "Filtering data" section in the Getting Started With the techOMS Statistics & Exceptions Dashboard [Information].

2. Analyze the dashboard's sales orders data. 

The first row shows tiles with the number of orders with the following statuses:

• Total Orders
• Draft Orders
• Approved Orders
• Approved Order w/o Shipment
• Fulfilling Orders
• Shipped Orders
• Cancelled Orders

The second row shows tiles with the number of lines (within those orders) with the following statuses:

• Total Lines
• Draft Lines
• Approved Lines
• Approved Lines w/o Shipment
• Fulfilling Lines
• Shipped Lines
• Cancelled Lines

These tiles include data for all the filtered sales orders, with and without errors. To troubleshoot orders with exceptions (errors), refer to How to Handle Orders Exceptions [Step-by-Step guide].