How to Delete Products [Step-by-Step guide]

When performing maintenance tasks, you may need to delete an old or discontinued Product. This can be done either individually or in bulk. In both cases, techOMS updates all related entities accordingly.

This article is divided into the following sections:

1. Deletion Logic
2. Product Deletion
   1. Single Product Deletion
   2. Bulk Product Deletion
   3. Deletion Result

WARNING: If techOMS is not set as your Account's Master Product Source, we recommend making changes directly in your Master Product Channel instead of using this procedure.

Otherwise, be aware that changes made here:

• Will propagate to your non-master channels.
  
• Will not sync back to your designated Master Product Channel.
• May be overwritten during future synchronizations from the Master Product Channel.

Proceed with caution. For details, see: Understanding the techOMS Master Product Source [Information].

Deleting a Product (including all related deletion logic) cannot be undone. Products linked to Orders in Approved or Fulfilling status are not eligible for deletion.

If you want to prevent a Product from syncing or being used, consider disabling it instead. Learn how in: How to Enable or Disable a Product or Product Variant [Step-by-Step Guide].

NOTE: To delete a single Product Variant instead of the entire Product, refer to How to Delete a Product Variant [Step-by-Step guide].

NOTE: Make sure that you are operating at the right Vendor/Warehouse beforehand.

I. DELETION LOGIC

When one or more Products are deleted, techOMS updates all related entities to maintain data consistency. These updates fall into the following categories: 

• Fully Deleted

  • Product Properties

    • Product References

    • Product Variants and their associated elements:

      • Alternatives

      • Bundle Parts

      • Product Variant References

  • Inventory Levels with the corresponding adjustments

  • SKU Mappings in Sales and Fulfillment Channels

• Partially Preserved

   

  NOTE: These elements are partially preserved for historical data purposes. 

   

  • Order Lines: Affected order lines will no longer display the Product Variant Name, but the Product Name and SKU remain:

    • Sales Orders

      • Order Line

      • Shipments and their Package Lines

    • Purchase Orders

      • Order Line

      • Receipt Line

• Execution Errors

  • Order Rules: If a rule references a deleted product, it remains editable but will fail at runtime, triggering an error.

     

    NOTE: Common rule steps that may reference a deleted product include Condition, Add(s) Line Action, and Product Variant Substitution Action.

     

II. PRODUCT DELETION

To delete a Product:

1. Click Products from the left menu under the Inventory section.

2. Use the search components to locate the desired Product(s).

NOTE: For full instructions on how to use these components, refer to: How to find/filter Products [Step-by-Step Guide].

Continue this procedure using the next subsections according to your case.

i. Single Product Deletion

3. Press Delete for the desired Product.

4. Click OK.

ii. Bulk Product Deletion

3. Select the desired Products.

NOTE: Up to 50 Products can be selected for deletion.

4. Press Maintenance.

5. Click Delete Selected Products.

6. Click OK.

iii. Deletion Result

The deletion logic is automatically applied to all related entities. A confirmation message then displays the result of the operation.