How to set up a DHL Express (REST) Baseline account [Step-by-Step guide]

Modified on Thu, 29 Jun 2023 at 06:51 PM


When setting up a DHL Express (REST) Carrier account, you will have to: 

NOTE: This article describes how to set up the Carrier baseline account.
If the Carrier baseline account has already been set up and you intend to add a new Billing Account, refer to: How to add and set up a DHL Express (REST) Billing Account [Step-by-Step guide]

NOTE: This integration is of international extent, Asia, US, EU and other regions are supported. 


1. Access Maintenance and select Carriers

2. Click the Carrier for which you'll add the account to from the list

3. Click the Accounts tab

4. Click Add Account

5. In General Options set:

  1. Name -> DHL Express 
  2. Usage mode -> Production
  3. Status -> Active
  4. Label mode -> ZPL/PDF
  5. SCAC -> Carrier/SCAC code you're using in the WMS 

6. In Carrier Options set and Save:


  1. Username -> DHL Express (REST) Username
  2. Password -> DHL Express (REST) Password
  3. Weekends mode -> Specify the Weekends Mode (Ignore Weekends, Sunday, Saturday and Sunday)
    - Ignore weekendsWeekend days are considered like any other week day
    - Saturday and Sunday
    Saturday and Sunday are blocked from operation
    - Sunday
    Sunday is blocked from operation, while Saturday is considered like any other week day 
  4. Printer DPI: Indicates the Dots-Per-Inch to determine the label print quality
  5. Sender address info -> Warehouse induction information


  • Pickup open time -> Warehouse pick up open time
  • Pickup close time -> Warehouse pick up close time
  • Pickup ready hours -> Amount of hours it will take you to be ready from your open time


Once ready, proceed to setting up the Billing Account as described in: How to add and set up a DHL Express (REST) Billing Account [Step-by-Step guide]

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