How to set up an Faire Sales Channel [Step-by-step guide]

Modified on Thu, 01 Feb 2024 at 04:31 PM

To connect Faire, you will have to, first, create a Sales Channel connection, and then, set up the connection parameters.

Once the connection has been established between the system and techOMS, you will be able to push and update Sales Orders, get stock updates and synchronize inventory.

The process consists in two phases:

1) Create the channel

2) Configure additional parameters

NOTE: Make sure that you are operating at the right Vendor/Warehouse beforehand.


NOTEIf the registration URL is setup in the application (under System Administrator) then techOMS will redirect you to the external system for registering the plugin using your Faire username/password.
Otherwise techOMS will create an empty channel and you must setup the credentials manually.

To create a Sales Channel you will have to follow the instructions in How to Create a Sales Channel [Step-by-step guide]

Once you have added it, proceed to the following section.


To configure additional parameters:

1) Click on the created channel's name in the list

2) Add/Change/Set parameters according to each section as required (click to enhance):


A) VIEW SELECTION, allows to change the different view modes:

  • Main settings (default): Allows to review and set the basic connection settings
  • Advanced settings: Allows to define the Access Token and change the API Validation Rules for each Entity Type (SO, Shipments, etc.), Units of Measurement, related fields (Carrier Code, Service Code, etc.) and the Status associated
  • Warehouse Mappings: If available, allows you to bind or modify the connection to a specific warehouse instance, setting or modifying the Warehouse IDs (Warehouse as the techOMS entity, External as the Identifier on the Sales Channel end) to bind both ends
  • Carrier Mappings: Allows to review and set Carrier name mappings between the Sales Channel connection and techOMS as detailed here: How to map Carriers in a Sales Channel [Step-by-step guide]
  • SKU Mappings: Allows to review and set SKU mappings between the Sales Channel connection and techOMS as detailed here: How to map SKUs in a Sales Channel [Step-by-step guide]

B) QUICK ACTIONS, allows to perform additional/quick actions:

  • Health Check: Verifies if the connection is active or not
  • Sync: Provides manual quick actions to synchronize different sets of data from/to the channel 
  • Save: Saves and commits changes
  • Delete: Deletes the channel connection

C) GENERAL, displays and/or allows to edit:

  • Key (locked): API key
  • Connection name: Display name for the connection, can be edited if required for more convenient identification if there are many
  • Host: URL of the connection, can be edited if the URL is changed at any point

D) PRIVACY, displays and allows to set/modify the Personal Identification Information retention threshold

E) SYNC ACTIONS, displays information about the synchronization actions and last activity, as well as allowing manual logging

NOTE: If you wish to set up automations for the channel, follow the steps here: How to configure Recurring Jobs for Sales/Fulfillment channel Automation [Step-by-step guide]

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article