How Does Partial Fulfillment/Receipt Work [Information]

In real-world operations, completing an order fulfillment or receipt in a single operation isn't always possible. When this happens, the order is considered partially fulfilled or received.

To manage this efficiently, techOMS updates the order status to Fulfilling or Receiving until all items are processed, at which point the status changes to Shipped or Received. The following sections detail these processes along with the corresponding shipment and receipt statuses.

NOTE: In all scenarios, quantities shipped and tracking numbers are communicated to the sales channel.

This article is divided into the following sections:

1. Partial Fulfillment
2. Partial Receipt

I. PARTIAL FULFILLMENT

The following table details how Partial Fulfillment is reflected in techOMS according to different scenarios:

FULFILLED = REQUIRED?	DETAILED SCENARIO	techOMS BEHAVIOR	SHIPMENT STATUS	SALES ORDER STATUS
	A shipment has been received for a single order, but the required quantity has not yet been reached.	Wait for additional shipments.	Short Shipped	Fulfilling
	Multiple shipments were received for a single order, and those cover all the required quantities.	Close order.	Shipped	Shipped

NOTE: If needed, you can mark a fulfilling sales order as shipped by following the steps in How to Mark Sales Orders as Shipped [Step-by-Step Guide].

Short Shipped is the status for an individual Shipment. The overall Sales Order remains in a Fulfilling status until all quantities have been shipped.

II. PARTIAL RECEIPT

The following table details how Partial Receipt is reflected in techOMS according to different scenarios:

RECEIVED = REQUIRED?	DETAILED SCENARIO	techOMS BEHAVIOR	RECEIPT STATUS	PURCHASE ORDER STATUS
	A receipt has been received for a single order, but the required quantity has not yet been reached.	Wait for additional receipts.	Short Received	Receiving
	Multiple receipts were received for a single order to cover all the required quantities.	Close order.	Received	Received

NOTE: If needed, you can mark a receiving purchase order as received by following the steps in How to Mark Purchase Orders as Received [Step-by-Step Guide].