How to Enable or Disable a Product or Product Variant [Step-by-Step Guide]

When working with items, you may need to discontinue them without deleting their records. In such cases, techOMS allows you to disable a Product or a Product Variant (referred to as Variant throughout this article).

This article is divided into the following sections:

1. Disabling and Enabling Effects
   1. General Effects
   2. Additional Effects on Products
   3. Additional Effects on Variants
2. How to Enable or Disable a Product or Variant

I. DISABLING AND ENABLING EFFECTS

i. General Effects

When a Product or Variant is disabled:

• They are excluded from inventory sync operations (e.g. inventory updates to or from sales and fulfillment channels).

   

  NOTE: Sync attempts involving disabled items are logged as warnings.

   

• Its name becomes read-only.

• A (disabled) suffix is appended:

  • To the display name (except in pages under the Inventory menu section)

  • In lookup fields (e.g., when adding a Sales Order line)

  • In exported data
    
    

NOTE: Existing orders that include a disabled item are not affected, as long as they were already approved (e.g. those in Fulfilling status).

 
ii. Additional Effects on Products

When a Product is disabled:

• All its Variants are automatically marked as disabled.

• You cannot enable or disable individual Variants until the Product is re-enabled.

• You cannot add new Variants to the Product.

• Merging is not available.

When the Product is re-enabled, each Variant is restored to its previous enabled or disabled state.

iii. Additional Effects on Variants

When a Variant is disabled individually, its related Product remains unaffected.

II. HOW TO ENABLE OR DISABLE A PRODUCT OR VARIANT

NOTE: Make sure that you are operating at the right Vendor/Warehouse beforehand.

NOTE: This guide uses screenshots for disabling Products as an illustrative example. The remaining use cases share the same element locations.

To enable or disable a Product or Variant:

1. Click Products from the left menu under the Inventory section.

2. Click the Products or Variants tab accordingly.

3. Use the search component to find the desired entries.

NOTE: For more information on filtering Products, see How to find/filter Products [Step-by-Step Guide].

4. Press Disable or Enable, depending on your case.

5. Click OK.

Your Product or Variant is now enabled or disabled.

NOTE: From the Product edit view, you can also disable the Product or enable it again. For its Variants, you can disable them from here, but re-enabling must be done from the main grid view, as described above.