techOMS Specifications Sheet [Information]

Modified on Mon, 15 Jul at 4:33 PM

This article details techOMS features and the supported features by section.

You can review them and plan inclusion below, or download a PDF version.

SALES ORDERS
SINGLE VIEW TO ALL SALES ORDERS AND SHIPMENTS ACROSS MULTIPLE CHANNELS		✔
ABILITY TO EDIT SALES ORDERS		✔
ABILITY TO MANUALLY SPLIT SHIPMENTS		✔
ORDER CANCELLATION		✔
APPROVAL WORKFLOW		✔
MANUAL SYNC WITH WMS		✔
AUTOMATED SYNC WITH WMS		✔
MANUAL FULFILLMENT		✔
CUSTOM REFERENCES		✔
SHOPIFY FULFILLMENT ORDER ROUTING		✔

SALES ORDERS RULES
ROUTING BASED ON DELIVERY TIME OR COST*		techSHIP
ROUTING BASED ON COUNTRY, STATE/PROVINCE		ADVANCED FEATURE
ROUTING BASED ON SALES CHANNEL		ADVANCED FEATURE
ROUTING BASED ON WAREHOUSE PRIORITY		ADVANCED FEATURE
ROUTING BASED WAREHOUSE AVAILABLE STOCK		ADVANCED FEATURE
ROUTING BASED ON CUSTOM REFERENCES		ADVANCED FEATURE
AUTOMATION RULES - ADD A LINE OR REMOVE A LINE		ADVANCED FEATURE
AUTOMATION RULES - BASED ON SPECIFIC CONDITIONS		ADVANCED FEATURE
AUTOMATION RULES - ADD REFERENCES/TAGS		ADVANCED FEATURE
ABILITY TO SET CARRIER/SERVICE BASED ON SALES CHANNEL		ADVANCED FEATURE
SEND NOTIFICATIONS BASED ON ORDER'S DATA		ADVANCED FEATURE
PUT ORDERS ON HOLD		ADVANCED FEATURE
BATCH PRODUCT SUBSTITUTION		ADVANCED FEATURE

PURCHASE ORDERS
ABILITY TO CREATE PURCHASE ORDERS ACROSS MULTIPLE FULFILLING CENTERS		✔
ABILITY TO ALLOW CUSTOMERS TO PLACE PURCHASE ORDERS ON THEIR OWN		✔
VISIBILITY TO INBOUND ORDERS		✔
ORDER CANCELLATION		✔
APPROVAL WORKFLOW		✔
MANUAL SYNC WITH WMS		✔
AUTOMATED SYNC WITH WMS		✔
MANUAL FULFILLMENT		✔
CUSTOM REFERENCES		✔

PURCHASE ORDERS RULES
ROUTING BASED ON COUNTRY, STATE/PROVINCE		ADVANCED FEATURE
ROUTING BASED ON CUSTOM REFERENCES		ADVANCED FEATURE
SEND NOTIFICATIONS BASED ON ORDER'S DATA		ADVANCED FEATURE
PUT ORDERS ON HOLD		ADVANCED FEATURE

INVENTORY
INVENTORY SHARED ACROSS ALL SALES CHANNEL		✔
REAL-TIME INVENTORY UPDATE TO ALL SALES CHANNELS		✔
INVENTORY SYNCHRONIZATION ACROSS MULTIPLE FULFILLMENT CENTERS		✔
IMPORT/EXPORT VIA CSV		✔

PRODUCTS
PRODUCT SYNCHRONIZATION FROM AND TO SALES CHANNEL		✔
PRODUCT SYNCHRONIZATION FROM AND TO FULFILLMENT CHANNEL		✔
SUPPORT SOFT BUNDLES (KITTING ON THE FLY)		✔
SUPPORT PARENT/CHILD SKU VARIANTS		✔
SUPPORT PRODUCTS SUBSTITUTION		✔
IMPORT/EXPORT VIA CSV		✔

FULFILLMENT CHANNEL
SKU MAPPING		✔
CARRIER MAPPING		✔
DEFINE CARRIERS BY SALES CHANNEL		✔
MULTIPLE FULFILLING CHANNELS LINKED TO A SINGLE CUSTOMER ACCOUNT		✔
REFERENCE MAPPINGS - DEFINABLE BY CHANNEL		✔
BACKORDER MANAGEMENT		✔
ALLOW PARTIALS SHIPMENTS		✔
ALLOW PARTIALS RECEIPTS		✔

SALES CHANNEL
SKU MAPPING		✔
CARRIER MAPPING - ONE TO ONE AND MANY TO ONE		✔
DEFINE CARRIERS BY SALES CHANNEL		✔
MULTIPLE SALES CHANNELS LINKED TO A SINGLE CUSTOMER ACCOUNT		✔
ORDERS EXTRACTION FILTERING		✔

ALERT SETTINGS
SALES ORDERS RULES		✔
PURCHASE ORDERS RULES		✔
SALES CHANNEL		✔
FULFILLMENT CHANNEL		✔

NOTIFICATIONS (WEBHOOKS)
SALES ORDERS/PURCHASE ORDER CREATION		✔
SALES ORDERS/PURCHASE ORDER STATUS CHANGE		✔
SALES ORDERS/PURCHASE ORDER ERROR		✔

CARRIERS
DEFINED LIST OF ALL SUBSCRIBED CARRIERS		✔
ASSIGNABLE BY SALES CHANNEL		✔
ASSIGNABLE BY FULFILLMENT CHANNEL		✔

USERS
USER PERMISSIONS		✔
USER AUDITING		✔

TRAINING & SUPPORT
EMAIL/HELP DESK: TICKETS ARE GENERATED VIA A SUPPORT PORTAL; COMPETITIVE SLAS		✔
KNOWLEDGE BASE: ACCESS HUNDREDS OF HELPFUL HOW-TO GUIDES AND VIDEOS		✔
DESIGNATED ACCOUNT EXECUTIVE (AE): AVAILABLE TO DEMO AND DISCUSS NEW PRODUCTS & FEATURES		✔
DEDICATED CUSTOMER SUCCESS MANAGER (CSM): HELP ANSWER GENERAL QUESTIONS, ESCALATE ISSUES, AND ADDRESS ANY CONCERNS		✔
PREMIUM SUPPORT: ACCESS TO PHONE SUPPORT, 24/7 COVERAGE AND MULTI-LANGUAGE		ADDITIONAL FEE
DEDICATED SUPPORT: CUSTOMIZED TO YOUR SUPPORT NEEDS		ADDITIONAL FEE
TECHACADEMY: AN ONLINE TRAINING PROGRAM WITH LESSONS AND QUIZZES TO GET techOMS CERTIFIED		ADDITIONAL FEE
WEBINARS: LIVE WEBINARS DISCUSSING HOW TO STREAMLINE OPERATIONS AND NEW FEATURE RELEASES		✔

PLUG-INS
NATIVE PLUG-INS (SALES CHANNELS, WMS, ERP, ETC.)		✔
ADDITIONAL INTEGRATIONS (EDI, FLAT-FILE, XML, ERP, ETC.)		IntegratedFlow
MULTIPLE CONNECTIVITY TYPES (FTP/VAN/AS2 CONNECTIONS)		IntegratedFlow

OTHER
FURTHER CUSTOMIZATION OF PROCESSES		API or IntegratedFlow